Senate Sponsors: RONEN-MADIGAN,L. Short description: TELECOM SERVICE OUTAGE REMEDY Synopsis of Bill as introduced: Amends the Public Utilities Act, Provides that the Commerce Commission has the authority to enforce service quality standards for local exchange carriers. Establishes service quality standards for local exchange carriers. Requires local exchange carriers to refund or credit customers when service is disrupted, installation is not timely, and service appointments are not kept. Effective immediately. Last action on Bill: SESSION SINE DIE Last action date: JAN-07-2003 Location: Senate Amendments to Bill: AMENDMENTS ADOPTED: HOUSE - 0 SENATE - 0 END OF INQUIRY Full Text Bill Status