State of Illinois
92nd General Assembly
Legislation

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92_HB0143

 
                                               LRB9201395JSpc

 1        AN ACT concerning telephone solicitations.

 2        Be  it  enacted  by  the People of the State of Illinois,
 3    represented in the General Assembly:

 4        Section 5.  The Freedom of Information Act is amended  by
 5    changing Section 7 as follows:

 6        (5 ILCS 140/7) (from Ch. 116, par. 207)
 7        Sec. 7.  Exemptions.
 8        (1)  The  following  shall  be exempt from inspection and
 9    copying:
10             (a)  Information   specifically   prohibited    from
11        disclosure   by   federal  or  State  law  or  rules  and
12        regulations adopted under federal or State law.
13             (b)  Information   that,   if    disclosed,    would
14        constitute  a  clearly  unwarranted  invasion of personal
15        privacy, unless the disclosure is consented to in writing
16        by the  individual  subjects  of  the  information.   The
17        disclosure of information that bears on the public duties
18        of public employees and officials shall not be considered
19        an  invasion  of  personal privacy.  Information exempted
20        under this  subsection  (b)  shall  include  but  is  not
21        limited to:
22                  (i)  files  and personal information maintained
23             with  respect  to  clients,   patients,   residents,
24             students  or  other  individuals  receiving  social,
25             medical,    educational,    vocational,   financial,
26             supervisory or custodial care or  services  directly
27             or   indirectly  from  federal  agencies  or  public
28             bodies;
29                  (ii)  personnel files and personal  information
30             maintained  with respect to employees, appointees or
31             elected officials of any public body  or  applicants
 
                            -2-                LRB9201395JSpc
 1             for those positions;
 2                  (iii)  files     and    personal    information
 3             maintained with respect to any applicant, registrant
 4             or licensee by any public body cooperating  with  or
 5             engaged     in    professional    or    occupational
 6             registration, licensure or discipline;
 7                  (iv)  information required of any  taxpayer  in
 8             connection  with the assessment or collection of any
 9             tax unless disclosure is otherwise required by State
10             statute; and
11                  (v)  information  revealing  the  identity   of
12             persons   who   file   complaints  with  or  provide
13             information to  administrative,  investigative,  law
14             enforcement  or  penal  agencies; provided, however,
15             that  identification   of   witnesses   to   traffic
16             accidents,  traffic  accident  reports,  and  rescue
17             reports   may  be  provided  by  agencies  of  local
18             government, except in a case for  which  a  criminal
19             investigation  is  ongoing,  without  constituting a
20             clearly unwarranted  per  se  invasion  of  personal
21             privacy under this subsection.
22             (c)  Records   compiled   by  any  public  body  for
23        administrative  enforcement  proceedings  and   any   law
24        enforcement  or  correctional  agency for law enforcement
25        purposes or for internal matters of a  public  body,  but
26        only to the extent that disclosure would:
27                  (i)  interfere  with  pending  or  actually and
28             reasonably contemplated law enforcement  proceedings
29             conducted  by  any  law  enforcement or correctional
30             agency;
31                  (ii)  interfere  with  pending   administrative
32             enforcement  proceedings  conducted  by  any  public
33             body;
34                  (iii)  deprive  a  person of a fair trial or an
 
                            -3-                LRB9201395JSpc
 1             impartial hearing;
 2                  (iv)  unavoidably disclose the  identity  of  a
 3             confidential   source  or  confidential  information
 4             furnished only by the confidential source;
 5                  (v)  disclose     unique     or     specialized
 6             investigative techniques other than those  generally
 7             used  and  known  or  disclose internal documents of
 8             correctional   agencies   related   to    detection,
 9             observation  or  investigation of incidents of crime
10             or misconduct;
11                  (vi)  constitute  an   invasion   of   personal
12             privacy under subsection (b) of this Section;
13                  (vii)  endanger  the life or physical safety of
14             law enforcement personnel or any other person; or
15                  (viii)  obstruct    an     ongoing     criminal
16             investigation.
17             (d)  Criminal  history record information maintained
18        by State or local criminal justice agencies,  except  the
19        following  which  shall be open for public inspection and
20        copying:
21                  (i)  chronologically     maintained      arrest
22             information,  such  as  traditional  arrest  logs or
23             blotters;
24                  (ii)  the name of a person in the custody of  a
25             law  enforcement  agency  and  the charges for which
26             that person is being held;
27                  (iii)  court records that are public;
28                  (iv)  records  that  are  otherwise   available
29             under State or local law; or
30                  (v)  records  in  which the requesting party is
31             the individual identified, except as provided  under
32             part  (vii)  of  paragraph  (c) of subsection (1) of
33             this Section.
34             "Criminal history  record  information"  means  data
 
                            -4-                LRB9201395JSpc
 1        identifiable   to   an   individual   and  consisting  of
 2        descriptions  or  notations   of   arrests,   detentions,
 3        indictments, informations, pre-trial proceedings, trials,
 4        or  other formal events in the criminal justice system or
 5        descriptions or notations of criminal charges  (including
 6        criminal  violations  of  local municipal ordinances) and
 7        the  nature  of  any   disposition   arising   therefrom,
 8        including  sentencing, court or correctional supervision,
 9        rehabilitation and release.  The term does not  apply  to
10        statistical  records and reports in which individuals are
11        not identified and from which their  identities  are  not
12        ascertainable,  or  to  information  that is for criminal
13        investigative or intelligence purposes.
14             (e)  Records that relate to or affect  the  security
15        of correctional institutions and detention facilities.
16             (f)  Preliminary   drafts,  notes,  recommendations,
17        memoranda  and  other  records  in  which  opinions   are
18        expressed,  or policies or actions are formulated, except
19        that a specific record or relevant portion  of  a  record
20        shall not be exempt when the record is publicly cited and
21        identified  by the head of the public body. The exemption
22        provided in this  paragraph  (f)  extends  to  all  those
23        records  of officers and agencies of the General Assembly
24        that pertain to the preparation of legislative documents.
25             (g)  Trade  secrets  and  commercial  or   financial
26        information  obtained from a person or business where the
27        trade secrets or information are proprietary,  privileged
28        or confidential, or where disclosure of the trade secrets
29        or  information may cause competitive harm, including all
30        information determined to be confidential  under  Section
31        4002  of  the Technology Advancement and Development Act.
32        Nothing  contained  in  this  paragraph  (g)   shall   be
33        construed to prevent a person or business from consenting
34        to disclosure.
 
                            -5-                LRB9201395JSpc
 1             (h)  Proposals  and bids for any contract, grant, or
 2        agreement,  including  information  which  if   it   were
 3        disclosed   would   frustrate   procurement  or  give  an
 4        advantage  to  any  person  proposing  to  enter  into  a
 5        contractor agreement with the body,  until  an  award  or
 6        final  selection is made.  Information prepared by or for
 7        the body in preparation of a bid  solicitation  shall  be
 8        exempt until an award or final selection is made.
 9             (i)  Valuable   formulae,   designs,   drawings  and
10        research data obtained or produced  by  any  public  body
11        when  disclosure  could reasonably be expected to produce
12        private gain or public loss.
13             (j)  Test  questions,   scoring   keys   and   other
14        examination   data   used   to   administer  an  academic
15        examination  or  determined  the  qualifications  of   an
16        applicant for a license or employment.
17             (k)  Architects'   plans  and  engineers'  technical
18        submissions for projects not constructed or developed  in
19        whole  or  in  part  with  public  funds and for projects
20        constructed or developed with public funds, to the extent
21        that disclosure would compromise security.
22             (l)  Library   circulation   and    order    records
23        identifying library users with specific materials.
24             (m)  Minutes  of meetings of public bodies closed to
25        the public as provided in the Open Meetings Act until the
26        public body makes the minutes  available  to  the  public
27        under Section 2.06 of the Open Meetings Act.
28             (n)  Communications  between  a  public  body and an
29        attorney or auditor representing  the  public  body  that
30        would  not  be  subject  to  discovery in litigation, and
31        materials prepared or compiled by or for a public body in
32        anticipation  of  a  criminal,  civil  or  administrative
33        proceeding upon the request of an attorney  advising  the
34        public  body,  and  materials  prepared  or compiled with
 
                            -6-                LRB9201395JSpc
 1        respect to internal audits of public bodies.
 2             (o)  Information received by a primary or  secondary
 3        school,  college  or  university under its procedures for
 4        the evaluation  of  faculty  members  by  their  academic
 5        peers.
 6             (p)  Administrative    or    technical   information
 7        associated with  automated  data  processing  operations,
 8        including   but   not   limited  to  software,  operating
 9        protocols,  computer  program  abstracts,  file  layouts,
10        source  listings,  object  modules,  load  modules,  user
11        guides,  documentation  pertaining  to  all  logical  and
12        physical  design  of   computerized   systems,   employee
13        manuals,  and  any  other information that, if disclosed,
14        would jeopardize the security of the system or  its  data
15        or the security of materials exempt under this Section.
16             (q)  Documents  or  materials relating to collective
17        negotiating  matters  between  public  bodies  and  their
18        employees  or  representatives,  except  that  any  final
19        contract or agreement shall be subject to inspection  and
20        copying.
21             (r)  Drafts,  notes,  recommendations  and memoranda
22        pertaining to the financing and marketing transactions of
23        the public body. The records of ownership,  registration,
24        transfer, and exchange of municipal debt obligations, and
25        of   persons  to  whom  payment  with  respect  to  these
26        obligations is made.
27             (s)  The records, documents and information relating
28        to  real  estate  purchase   negotiations   until   those
29        negotiations have been completed or otherwise terminated.
30        With regard to a parcel involved in a pending or actually
31        and  reasonably  contemplated  eminent  domain proceeding
32        under  Article  VII  of  the  Code  of  Civil  Procedure,
33        records,  documents  and  information  relating  to  that
34        parcel shall be exempt except as  may  be  allowed  under
 
                            -7-                LRB9201395JSpc
 1        discovery  rules  adopted  by the Illinois Supreme Court.
 2        The records, documents and information relating to a real
 3        estate sale shall be exempt until a sale is consummated.
 4             (t)  Any and all proprietary information and records
 5        related to the operation  of  an  intergovernmental  risk
 6        management  association or self-insurance pool or jointly
 7        self-administered  health  and  accident  cooperative  or
 8        pool.
 9             (u)  Information    concerning    a     university's
10        adjudication   of   student   or  employee  grievance  or
11        disciplinary cases, to the extent that  disclosure  would
12        reveal  the  identity  of  the  student  or  employee and
13        information concerning any public body's adjudication  of
14        student  or  employee  grievances  or disciplinary cases,
15        except for the final outcome of the cases.
16             (v)  Course materials or research materials used  by
17        faculty members.
18             (w)  Information  related  solely  to  the  internal
19        personnel rules and practices of a public body.
20             (x)  Information   contained   in   or   related  to
21        examination, operating, or condition reports prepared by,
22        on behalf of, or for the use of a public body responsible
23        for  the   regulation   or   supervision   of   financial
24        institutions or insurance companies, unless disclosure is
25        otherwise required by State law.
26             (y)  Information   the   disclosure   of   which  is
27        restricted under Section 5-108 of  the  Public  Utilities
28        Act.
29             (z)  Manuals  or instruction to staff that relate to
30        establishment or collection of liability  for  any  State
31        tax  or that relate to investigations by a public body to
32        determine violation of any criminal law.
33             (aa)  Applications, related documents,  and  medical
34        records    received    by    the    Experimental    Organ
 
                            -8-                LRB9201395JSpc
 1        Transplantation   Procedures   Board   and  any  and  all
 2        documents or other records prepared by  the  Experimental
 3        Organ  Transplantation  Procedures  Board  or  its  staff
 4        relating to applications it has received.
 5             (bb)  Insurance  or  self  insurance  (including any
 6        intergovernmental risk  management  association  or  self
 7        insurance   pool)   claims,   loss   or  risk  management
 8        information, records, data, advice or communications.
 9             (cc)  Information and records held by the Department
10        of  Public  Health  and  its  authorized  representatives
11        relating  to  known  or  suspected  cases   of   sexually
12        transmissible  disease  or any information the disclosure
13        of  which  is  restricted  under  the  Illinois  Sexually
14        Transmissible Disease Control Act.
15             (dd)  Information  the  disclosure   of   which   is
16        exempted under Section 30 of the Radon Industry Licensing
17        Act.
18             (ee)  Firm  performance evaluations under Section 55
19        of the Architectural,  Engineering,  and  Land  Surveying
20        Qualifications Based Selection Act.
21             (ff)  Security  portions  of  system  safety program
22        plans, investigation reports, surveys, schedules,  lists,
23        data,  or information compiled, collected, or prepared by
24        or  for  the  Regional  Transportation  Authority   under
25        Section 2.11 of the Regional Transportation Authority Act
26        or  the  State  of  Missouri  under  the Bi-State Transit
27        Safety Act.
28             (gg)  Information  the  disclosure   of   which   is
29        restricted  and exempted under Section 50 of the Illinois
30        Prepaid Tuition Act.
31             (hh)  Information  the  disclosure   of   which   is
32        exempted under Section 80 of the State Gift Ban Act.
33             (ii)  Beginning July 1, 1999, information that would
34        disclose  or  might  lead  to the disclosure of secret or
 
                            -9-                LRB9201395JSpc
 1        confidential information, codes, algorithms, programs, or
 2        private keys intended to be used to create electronic  or
 3        digital signatures under the Electronic Commerce Security
 4        Act.
 5             (jj)  Information  contained  in  a  local emergency
 6        energy plan submitted to  a  municipality  in  accordance
 7        with  a  local  emergency  energy  plan ordinance that is
 8        adopted under Section 11-21.5-5 of the Illinois Municipal
 9        Code.
10             (kk)  (jj)  Information  and  data  concerning   the
11        distribution  of  surcharge moneys collected and remitted
12        by  wireless  carriers  under  the   Wireless   Emergency
13        Telephone Safety Act.
14             (ll)  Information    contained   in   the   database
15        established under the Telephone Solicitation  Termination
16        Law.
17        (2)  This  Section  does  not  authorize  withholding  of
18    information  or  limit  the  availability  of  records to the
19    public,  except  as  stated  in  this  Section  or  otherwise
20    provided in this Act.
21    (Source: P.A. 90-262, eff.  7-30-97;  90-273,  eff.  7-30-97;
22    90-546,  eff.  12-1-97;  90-655,  eff.  7-30-98; 90-737, eff.
23    1-1-99; 90-759, eff. 7-1-99; 91-137,  eff.  7-16-99;  91-357,
24    eff. 7-29-99; 91-660, eff. 12-22-99; revised 1-17-00.)

25        Section  10.  The  Public  Utilities  Act  is  amended by
26    adding Article XIIIA as follows:

27        (220 ILCS 5/ART. XIIIA heading new)
28       ARTICLE XIIIA.  TELEPHONE SOLICITATION TERMINATION LAW

29        (220 ILCS 5/13A-100 new)
30        Sec. 13A-100.  This Article may be cited as the Telephone
31    Solicitation Termination Law.
 
                            -10-               LRB9201395JSpc
 1        (220 ILCS 5/13A-101 new)
 2        Sec. 13A-101.  Definitions.  As  used  in  this  Article,
 3    unless the context otherwise requires:
 4        "Caller  identification  service" means telephone service
 5    that notifies telephone subscribers of the  telephone  number
 6    of incoming telephone calls.
 7        "Existing  customer"  means  a  residential subscriber in
 8    this State with whom the person or entity making a  telephone
 9    solicitation has had a prior relationship within the prior 12
10    months.
11        "Local   exchange  company"  means  a  telecommunications
12    carrier, as defined in Section 13-202 of this Act,  telephone
13    cooperatives,     and     cellular    or    other    wireless
14    telecommunications providers.
15        "Person" means a natural person, individual, partnership,
16    corporation, trust, estate,  incorporated  or  unincorporated
17    association, and any other legal or commercial entity however
18    organized  and  wherever  located that telemarkets to persons
19    located within this State.
20        "Residential  subscriber"  means   a   person   who   has
21    subscribed  to  residential  telephone  service  from a local
22    exchange company or a person residing with or visiting such a
23    person.
24        "Telephone  solicitation"  means  a  voice  communication
25    originating from Illinois or elsewhere over a  telephone  for
26    the  purpose  of  encouraging  the  purchase or rental of, or
27    investment in, property, goods, or services.
28        "Telephone solicitation" does not include:
29             (1)  a voice communication over  a  telephone  to  a
30        residential   subscriber  with  that  subscriber's  prior
31        express permission;
32             (2)  a voice communication over  a  telephone  to  a
33        residential subscriber made on behalf of a not-for-profit
34        organization  exempt  from  paying  taxes  under  Section
 
                            -11-               LRB9201395JSpc
 1        501(c) of the Internal Revenue Code if a bona fide member
 2        of the exempt organization makes the voice communication;
 3             (3)  a  voice  communication over a telephone to any
 4        residential subscriber in this State who is  an  existing
 5        customer; and
 6             (4)  occasional  and  isolated  voice communications
 7        over a telephone to  a  residential  subscriber  made  on
 8        behalf of a business if:
 9                  (A)  a  direct  employee  of the business makes
10             the voice communication;
11                  (B)  the communication is not made as part of a
12             telecommunications marketing plan;
13                  (C)  the business has a reasonable belief  that
14             the  specific  person  who  is  receiving  the voice
15             communication is considering purchasing the  service
16             or  product  sold  or leased by the business and the
17             call is specifically directed to that person;
18                  (D)  the business does not sell  or  engage  in
19             telemarketing services; and
20                  (E)  the  business  does  not  make more than 3
21             such voice communications in any one calendar week.

22        (220 ILCS 5/13A-105 new)
23        Sec. 13A-105.  Identity of caller; authorized  times  for
24    solicitation.  A  person  or  entity  that  makes a telephone
25    solicitation to a residential subscriber in this State shall,
26    at the beginning of the call, state clearly the  identity  of
27    the person initiating the call and the entity or organization
28    the   person   represents.  Without  the  permission  of  the
29    residential subscriber,  a  person  or  entity  who  makes  a
30    telephone  solicitation  shall not call the subscriber at any
31    time other than between the hours of 8:00 a.m. and 9:00  p.m.
32    prevailing time.
 
                            -12-               LRB9201395JSpc
 1        (220 ILCS 5/13A-110 new)
 2        Sec.  13A-110.  Circumvention  of  caller  identification
 3    service prohibited. A person or entity that makes a telephone
 4    solicitation  to the telephone of a residential subscriber in
 5    this State shall not knowingly utilize any method to block or
 6    otherwise  circumvent  the  subscriber's  use  of  a   caller
 7    identification service.

 8        (220 ILCS 5/13A-115 new)
 9        Sec.    13A-115.  Calls    to    persons   objecting   to
10    solicitation. A person or entity shall not knowingly make  or
11    cause  to  be  made a telephone solicitation to a residential
12    subscriber  in  this  State  who  has  given  notice  to  the
13    Commission, in accordance with rules promulgated pursuant  to
14    this  Article,  of  that  subscriber's objection to receiving
15    telephone solicitations.

16        (220 ILCS 5/13A-120 new)
17        Sec.   13A-120.  Database   of   persons   objecting   to
18    solicitation; rules; enforcement actions.
19        (a)  The Commission shall establish and provide  for  the
20    operation  of  a  database  to  compile  a  list of telephone
21    numbers of residential subscribers who  object  to  receiving
22    telephone   solicitations.  The  Commission  shall  have  the
23    database in operation no later  than  January  1,  2002.  The
24    database  may  be  operated  by  the Commission or by another
25    entity under contract with the Commission.
26        (b)  No later than  September  1,  2001,  the  Commission
27    shall promulgate rules that:
28             (1)  require    local    exchange    companies    to
29        semi-annually inform their residential subscribers of the
30        opportunity  to provide notification to the Commission or
31        its contractor that the subscriber objects  to  receiving
32        telephone solicitations;
 
                            -13-               LRB9201395JSpc
 1             (2)  specify  the  methods  by  which  a residential
 2        subscriber may give  notice  to  the  Commission  or  its
 3        contractor  of  the  subscriber's  objection to receiving
 4        telephone solicitations or revocation of the objection;
 5             (3)  specify the length of time for which  a  notice
 6        of  objection  shall  be  effective  and  the effect of a
 7        change of telephone number on the notice of objection;
 8             (4)  specify the methods  by  which  objections  and
 9        revocations shall be collected and added to the database;
10             (5)  specify  the  methods  by  which  any person or
11        entity  desiring  to  make  telephone  solicitations  may
12        obtain access  to  the  database  as  required  to  avoid
13        calling  the telephone numbers of residential subscribers
14        included in the database; and
15             (6)  specify such other matters  as  the  Commission
16        deems necessary to implement this Article.
17        (c)  No  later  than  September  1,  2001, the Commission
18    shall hold a  hearing  to  receive  testimony  from  entities
19    subject   to  the  provisions  of  this  Article  who  employ
20    independent contractors to make  telephone  solicitations  to
21    determine   if   the   Commission   should   authorize  those
22    independent contractors to access the database at  a  reduced
23    fee.  The  Commission  is authorized to allow such access and
24    develop  a  fee  schedule  for  access  to  the  database  by
25    independent contractors and  the  entity  that  employs  such
26    contractors.
27        (d)  If,  pursuant  to  47 U.S.C.  227(c)(3), the Federal
28    Communications  Commission  establishes  a  single   national
29    database  of  telephone  numbers of subscribers who object to
30    receiving  telephone  solicitations,  the  Commission   shall
31    include the part of the single national database that relates
32    to Illinois in the database established under this Article.
33        (e)  A  person  or  entity  desiring  to  make  telephone
34    solicitations shall be charged a fee of $500 per year payable
 
                            -14-               LRB9201395JSpc
 1    to  the  Commission  for access to or for paper or electronic
 2    copies  of  the  database  established  under  this  Article.
 3    Unlimited electronic copies of the database shall be provided
 4    to persons or entities that pay the access fee. A  fee  shall
 5    be  established by rule of the Commission for paper copies of
 6    the database.
 7        (f)  Information contained in  the  database  established
 8    under  this Article shall not be subject to public inspection
 9    or disclosure under  the  Freedom  of  Information  Act.  The
10    information  shall be used only for the purpose of compliance
11    with this Article or in a proceeding  or  action  under  this
12    Article.
13        (g)  The Commission is authorized to initiate proceedings
14    relative  to  a  violation  of  this  Article  or  any  rules
15    promulgated  pursuant to this Article. Authorized proceedings
16    include without limitation proceedings to issue a  cease  and
17    desist  order,  to issue an order imposing a civil penalty up
18    to a maximum of $2,000 for each  knowing  violation,  and  to
19    seek   additional   relief   in   any   court   of  competent
20    jurisdiction. Each violation shall be calculated in a liberal
21    manner to deter violations and  to  protect  consumers.  Each
22    telephone  solicitation  made  to  a  residential  subscriber
23    included  on  the list of subscribers who object to receiving
24    telephone   solicitations   shall   constitute   a   separate
25    violation.   The   Commission   is   authorized   to    issue
26    investigative demands, issue subpoenas, administer oaths, and
27    conduct  hearings  in the course of investigating a violation
28    of this Article. All civil penalties assessed pursuant to the
29    provisions of this Article shall be deposited into the Public
30    Utility Fund.
31        (h)  At the  request  of  the  Commission,  the  Attorney
32    General  may  bring  an  action  in  any  court  of competent
33    jurisdiction in the name of the State against any  person  or
34    entity  relative  to a violation of this Article or any rules
 
                            -15-               LRB9201395JSpc
 1    promulgated  pursuant  to  this  Article.  The   courts   are
 2    authorized  to  issue  orders and injunctions to restrain and
 3    prevent violations of this  Article,  and  those  orders  and
 4    injunctions  shall  be  issued  without  bond.  In any action
 5    commenced by the State, the courts are  authorized  to  order
 6    the   violator   to   pay   reasonable  attorney's  fees  and
 7    investigative costs to the State. An action  brought  by  the
 8    attorney general may also include other causes of action such
 9    as,  but not limited to, a claim under the Consumer Fraud and
10    Deceptive Business  Practices  Act  or  under  the  Telephone
11    Solicitations Act.

12        (220 ILCS 5/13A-125 new)
13        Sec.  13A-125.  Remedies  not  exclusive.  The  remedies,
14    duties,  prohibitions,  and penalties of this Article are not
15    exclusive and are in addition to the Telephone  Solicitations
16    Act  and  all other causes of action, remedies, and penalties
17    provided by law.

18        (220 ILCS 5/13A-130 new)
19        Sec. 13A-130.  Liability of caller identification service
20    providers. A  provider  of  telephone  caller  identification
21    service  shall  not  be  held  liable  for violations of this
22    Article committed by other persons or entities.

23        (220 ILCS 5/13A-135 new)
24        Sec. 13A-135.  Defenses. It shall be  a  defense  in  any
25    action  or  proceeding  brought  under  this Article that the
26    defendant has established and  implemented,  with  due  care,
27    reasonable  practices  and  procedures to effectively prevent
28    telephone solicitations in violation of this Article.

29        Section 99.  Effective date. This Act takes  effect  upon
30    becoming law.

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