Illinois General Assembly - Illinois Compiled Statutes

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220 ILCS 5/8-101

(220 ILCS 5/8-101) (from Ch. 111 2/3, par. 8-101)

Sec. 8-101.

Duties of public utilities; nondiscrimination.

A
public utility shall furnish, provide, and maintain such
service instrumentalities, equipment, and facilities as shall promote the
safety, health, comfort, and convenience of its patrons, employees, and
public and as shall be in all respects adequate, efficient, just, and
reasonable.

All rules and regulations made by a public utility affecting or
pertaining to its charges or service to the public shall be just and
reasonable.

A public utility shall, upon reasonable notice, furnish to all
persons who may apply therefor and be reasonably entitled thereto, suitable
facilities and service, without discrimination and without delay.

Nothing in this Section shall be construed to prevent a public utility from
accepting payment electronically or by the use of a customer-preferred
financially accredited credit or debit methodology.

(Source: P.A. 92-22, eff. 6-30-01.)