(215 ILCS 5/143.30)
(from Ch. 73, par. 755.30)
Selection of glass replacement or glass repair companies.
With reference to every policy of automobile insurance as defined in
(a) An automobile insurer authorized to do business in this State shall
not unreasonably restrict access to automobile glass repair or replacement
(b) An automobile insurer may enter into an agreement or agreements with
automobile glass repair or replacement facilities for the purpose of
containing the cost of automobile glass repair or replacement claims.
(c) An insurer, or a producer acting on its behalf, shall disclose to an
insured, either orally or in writing, that the insured may freely choose an
automobile glass repair or replacement facility.
(d) No such insurance company, producer, or adjuster may engage in any
act or practice of intimidation, coercion, or threat against any insured
person to use a particular facility to provide such services.
(e) If a policyholder selects an automobile glass repair or replacement
facility, the insurer shall provide payment to the facility based on a
competitive price, as established by that insurer through competitive bids
or market surveys to determine a fair and reasonable market price for
similar services. Reasonable deviation from this market price is allowed
based on the facts in each case.
(Source: P.A. 87-1110.)