(210 ILCS 85/9.5)
Sec. 9.5.
Reviewer quality improvement.
The Department must implement a
reviewer performance improvement program for hospital survey, inspection, and
investigation staff. The Department must also,
on a quarterly basis, assess whether
its surveyors, inspectors, and investigators: (i) apply the same protocols and
criteria consistently to substantially similar situations; (ii) reach similar
findings and conclusions when reviewing substantially similar situations; (iii)
conduct surveys, inspections, or investigations in a professional manner; and
(iv) comply with the provisions of this Act. The Department must also
implement continuing education programs for its surveyors, inspectors, and
investigators pursuant to the findings of the performance improvement
program.
(Source: P.A. 93-41, eff. 6-27-03.)
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