(110 ILCS 992/5-20)
    Sec. 5-20. Billing statements.
    (a) In any student loan billing statement, a servicer shall not misrepresent the:
        (1) fees assessed;
        (2) total amount due for each loan;
        (3) payment due date;
        (4) date to avoid late fees;
        (5) accrued interest during the billing cycle;
        (6) default payment methodology;
        (7) means to provide instructions for a payment; or
        (8) procedure regarding escalated requests for
    (b) A servicer shall not misrepresent information regarding the $0 bill and advancement of the due date on any billing statement that reflects $0 owed.
(Source: P.A. 100-540, eff. 12-31-18.)