(20 ILCS 2105/2105-100) (was 20 ILCS 2105/60c)
    Sec. 2105-100. Disciplinary action with respect to licenses; notice; hearing.
    (a) Licenses may be revoked, suspended, placed on probationary status, reprimanded, fined, or have other disciplinary action taken with regard to them as authorized in any licensing Act administered by the Department in the manner provided by the Civil Administrative Code of Illinois and not otherwise.
    (b) The Department may upon its own motion and shall upon the verified complaint in writing of any person, provided the complaint or the complaint together with evidence, documentary or otherwise, presented in connection with the complaint makes a prima facie case, investigate the actions of any person holding or claiming to hold a license.
    (c) Before suspending, revoking, placing on probationary status, reprimanding, fining, or taking any other disciplinary action that may be authorized in any licensing Act administered by the Department with regard to any license, the Department shall issue a notice informing the licensee or applicant of the time and place when and where a hearing of the charges shall be had. The notice shall contain a statement of the charges or shall be accompanied by a copy of the written complaint if such complaint shall have been filed. The notice shall be served on the licensee or applicant at least 10 days prior to the date set in the notice for the hearing, either by delivery of the notice personally to the licensee or applicant or by mailing the notice to the licensee's or applicant's address of record; provided that in any case where the licensee or applicant is now or may hereafter be required by law to maintain a place of business in this State and to notify the Department of the location of that place of business, the notice may be served by mailing it to the licensee or applicant at the place of business last described by the licensee or applicant in the notification to the Department. Notwithstanding any provision in any individual licensing statute or administrative rule, the notice may be served by email transmission to the licensee's or applicant's email address of record.
    (d) At the time and place fixed in the notice, the Department shall proceed to a hearing of the charges. The licensee or applicant shall be accorded ample opportunity to present, in person or by counsel, any statements, testimony, evidence, and argument that may be pertinent to the charges or to any defense to the charges. The Department may continue the hearing from time to time.
(Source: P.A. 99-227, eff. 8-3-15; 100-262, eff. 8-22-17.)