(110 ILCS 992/1-5) Sec. 1-5. Definitions. As used in this Act: "Applicant" means a person applying for a license pursuant to this Act. "Borrower" or "student loan borrower" means a person who has received or agreed to pay a student loan for his or her own educational expenses. "Cosigner" means any individual who is liable for the obligation of another without compensation, regardless of how the individual is designated in the contract or instrument with respect to that obligation, including an obligation under a private education loan extended to consolidate a borrower's preexisting student loans. The term includes any individual whose signature is requested, as a condition, to grant credit or to forbear on collection. The term does not include a spouse of an individual if the spouse's signature is needed solely to perfect the security interest in a loan. "Department" means the Department of Financial and Professional Regulation. "Division of Banking" means the Division of Banking of the Department of Financial and Professional Regulation. "Federal loan borrower eligible for referral to a repayment specialist" means a borrower who possesses any of the following characteristics: (1) requests information related to options to reduce |
| or suspend his or her monthly payment;
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(2) indicates that he or she is experiencing or
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| anticipates experiencing financial hardship, distress, or difficulty making his or her payments;
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(3) has missed 2 consecutive monthly payments;
(4) is at least 75 days delinquent;
(5) is enrolled in a discretionary forbearance for
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| more than 9 of the previous 12 months;
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(6) has rehabilitated or consolidated one or more
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| loans out of default within the past 12 months; or
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(7) has not completed a course of study, as reflected
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| in the servicer's records, or the borrower identifies himself or herself as not having completed a program of study.
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"Federal education loan" means any loan made, guaranteed, or insured under Title IV of the federal Higher Education Act of 1965.
"Income-driven payment plan certification" means the documentation related to a federal student loan borrower's income or financial status the borrower must submit to renew an income-driven repayment plan.
"Income-driven repayment options" includes the Income-Contingent Repayment Plan, the Income-Based Repayment Plan, the Income-Sensitive Repayment Plan, the Pay As You Earn Plan, the Revised Pay As You Earn Plan, and any other federal student loan repayment plan that is calculated based on a borrower's income.
"Licensee" means a person licensed pursuant to this Act.
"Other repayment plans" means the Standard Repayment Plan, the Graduated Repayment Plan, the Extended Repayment Plan, or any other federal student loan repayment plan not based on a borrower's income.
"Private education loan" has the meaning ascribed to the term in Section 140 of the federal Truth in Lending Act (15 U.S.C. 1650). In addition, "private education loan" includes an income share agreement and student financing.
"Private loan borrower eligible for referral to a repayment specialist" means a borrower who possesses any of the following characteristics:
(1) requests information related to options to reduce
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| or suspend his or her monthly payments; or
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(2) indicates that he or she is experiencing or
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| anticipates experiencing financial hardship, distress, or difficulty making his or her payments.
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"Requester" means any borrower or cosigner that submits a request for assistance.
"Request for assistance" means all inquiries, complaints, account disputes, and requests for documentation a servicer receives from borrowers or cosigners.
"Secretary" means the Secretary of Financial and Professional Regulation, or his or her designee, including the Director of the Division of Banking of the Department of Financial and Professional Regulation.
"Servicing" means: (1) receiving any scheduled periodic payments from a student loan borrower or cosigner pursuant to the terms of a student loan; (2) applying the payments of principal and interest and such other payments with respect to the amounts received from a student loan borrower or cosigner, as may be required pursuant to the terms of a student loan; and (3) performing other administrative services with respect to a student loan.
"Student loan" or "loan" means any federal education loan or other loan primarily for use to finance a postsecondary education and costs of attendance at a postsecondary institution, including, but not limited to, tuition, fees, books and supplies, room and board, transportation, and miscellaneous personal expenses. "Student loan" includes a loan made to refinance a student loan.
"Student loan" shall not include an extension of credit under an open-end consumer credit plan, a reverse mortgage transaction, a residential mortgage transaction, or any other loan that is secured by real property or a dwelling.
"Student loan" shall not include an extension of credit made by a postsecondary educational institution to a borrower if one of the following apply:
(1) The term of the extension of credit is no longer
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| than the borrower's education program.
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(2) The remaining, unpaid principal balance of the
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| extension of credit is less than $1,500 at the time of the borrower's graduation or completion of the program.
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(3) The borrower fails to graduate or successfully
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| complete his or her education program and has a balance due at the time of his or her disenrollment from the postsecondary institution.
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"Student loan servicer" or "servicer" means any person engaged in the business of servicing student loans. "Student loan servicer" or "servicer" includes persons or entities acting on behalf of the State Treasurer. "Student loan servicer" includes an EISA provider covered under Article 7 of this Act.
"Student loan servicer" shall not include:
(1) a bank, savings bank, savings association, or
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| credit union organized under the laws of the State or any other state or under the laws of the United States;
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(2) a wholly owned subsidiary of any bank, savings
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| bank, savings association, or credit union organized under the laws of the State or any other state or under the laws of the United States;
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(3) an operating subsidiary where each owner of the
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| operating subsidiary is wholly owned by the same bank, savings bank, savings association, or credit union organized under the laws of the State or any other state or under the laws of the United States;
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(4) the Illinois Student Assistance Commission and
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| its agents when the agents are acting on the Illinois Student Assistance Commission's behalf;
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(5) a public postsecondary educational institution or
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| a private nonprofit postsecondary educational institution servicing a student loan it extended to the borrower;
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(6) a licensed debt management service under the Debt
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| Management Service Act, except to the extent that the organization acts as a subcontractor, affiliate, or service provider for an entity that is otherwise subject to licensure under this Act;
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(7) any collection agency licensed under the
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| Collection Agency Act that is collecting post-default debt;
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(8) in connection with its responsibilities as a
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| guaranty agency engaged in default aversion, a State or nonprofit private institution or organization having an agreement with the U.S. Secretary of Education under Section 428(b) of the Higher Education Act (20 U.S.C. 1078(B));
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(9) a State institution or a nonprofit private
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| organization designated by a governmental entity to make or service student loans, provided in each case that the institution or organization services fewer than 20,000 student loan accounts of borrowers who reside in Illinois;
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(10) a law firm or licensed attorney that is
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| collecting post-default debt; or
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(11) the State Treasurer.
"Total and permanent disability" means a physical or mental impairment, disease, or loss of a permanent nature that prevents employment with or without reasonable accommodation, with proof of disability being in the form of a declaration from the United States Social Security Administration, the Illinois Workers' Compensation Commission, the United States Department of Defense, or an insurer authorized to transact business in this State who is providing disability insurance coverage to a contractor. The term does not include a condition that has not progressed or been exacerbated or that the individual did not acquire until after the closing of the loan agreement. In addition, documentation sufficient to establish a total and permanent disability for a federal student loan made pursuant to Title IV of the federal Higher Education Act of 1965 is sufficient to establish a total and permanent disability under this Act.
(Source: P.A. 103-748, eff. 8-2-24; 104-383, eff. 8-15-25.)
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(110 ILCS 992/5-60)
Sec. 5-60. Requirements related to the transfer of servicing. (a) When acting as the transferor servicer, a servicer shall provide to each borrower subject to the transfer a written notice not less than 15 calendar days before the effective date of the transfer. The transferee servicer and transferor servicer may provide a single notice, in which case the notice shall be provided not less than 15 calendar days before the effective date of the transfer. The notice by the transferor servicer or, if applicable, the combined notice of transfer shall contain the following information: (1) the effective date of the transfer of servicing; (2) the name, address, and toll-free telephone number |
| for the transferor servicer's designated point of contact that can be contacted by the borrower to obtain answers to servicing inquiries;
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(3) the name, address, and toll-free telephone number
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| for the transferee servicer's designated point of contact that can be contacted by the borrower to obtain answers to servicing inquiries;
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(4) the date on which the transferor servicer will
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| cease to accept payments relating to the loan and the date on which the transferee servicer will begin to accept such payments; the dates shall either be the same or consecutive days;
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(5) a statement that the transfer of servicing does
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| not affect any term or condition of the loan other than terms directly related to the servicing of a loan;
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(6) information on whether the borrower's
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| authorization for recurring electronic fund transfers, if applicable, will be transferred to the transferee servicer; if any such recurring electronic funds transfers cannot be transferred, the transferee servicer shall provide information explaining how the borrower may establish new recurring electronic funds transfers with the transferee servicer; and
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(7) a statement of the current loan balance,
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| including the current unpaid amount of principal, interest, and fees.
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(b) When acting as the transferee servicer, a servicer shall provide to each borrower subject to the transfer a written notice not more than 15 calendar days after the effective date of the transfer. The transferee servicer and transferor servicer may provide a combined notice of transfer, in which case the notice shall be provided not less than 15 days before the effective date of the transfer. The notice by the transferee servicer or, if applicable, the combined notice of transfer shall contain the following information:
(1) the effective date of the transfer of servicing;
(2) the name, address, and toll-free telephone number
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| for the transferee servicer's designated point of contact that can be contacted by the borrower to obtain answers to servicing inquiries;
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(3) the date on which the transferor servicer will
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| cease to accept payments relating to the loan and the date on which the transferee servicer will begin to accept such payments; the dates shall either be the same or consecutive days;
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(4) a statement that the transfer of servicing does
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| not affect any term or condition of the student loan other than terms directly related to the servicing of a loan;
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(5) information on whether the borrower's
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| authorization for recurring electronic fund transfers, if applicable, will be transferred to the transferee servicer; if any such recurring electronic funds transfers cannot be transferred, the transferee servicer shall provide information explaining how the borrower may establish new recurring electronic funds transfers with the transferee servicer; and
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(6) a statement of the current loan balance,
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| including the current unpaid amount of principal, interest, and fees.
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(c) During the 60 calendar day period beginning on the effective date of transfer of the servicing of any loan, a payment timely made to the transferor servicer may not be treated as late for any purpose by the transferee servicer, including the assessment of late fees, accrual of additional interest, and furnishing negative credit information.
(d) To the extent practicable, for at least 120 calendar days beginning on the effective date of transfer of servicing of any loan, when acting as the transferor servicer, a servicer shall promptly transfer payments received to the transferee servicer for application to the borrower's loan account.
(e) Unless a borrower's authorizations for recurring electronic fund transfers are automatically transferred to the transferee servicer, when acting as transferee servicer, a servicer shall make available to a borrower whose loan servicing is transferred an online process through which a borrower may make a new authorization for recurring electronic fund transfers. A servicer shall also provide a process through which the borrower may make a new authorization for recurring electronic funds transfers by phone or through written approval.
(Source: P.A. 100-540, eff. 12-31-18.)
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(110 ILCS 992/5-65)
Sec. 5-65. Requests for assistance; account dispute resolution; appeals. (a) A servicer shall implement reasonable policies and procedures for accepting, processing, investigating, and responding to requests for assistance in a timely and effective manner, including, but not limited to, the following requirements: (1) A servicer shall provide readily accessible |
| methods for consumers to submit a request for assistance to the servicer, including such methods as phone, email, and U.S. mail.
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(2) A servicer shall post on its website and disclose
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| on its billing statements:
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(A) the toll-free telephone number, email
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| address, and mailing address for consumers to submit a requests for assistance to the servicer; and
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(B) the procedures for a requester to send a
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| written communication to the servicer regarding any request for assistance.
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(3) For any request for assistance that includes a
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| request for documentation or information, where a response cannot be immediately provided, a servicer shall provide the requested documentation or information to the requester within 14 calendar days of the request; if a servicer determines in good faith that it is unable to provide the documentation or information within 14 calendar days, promptly after making the determination, the servicer shall notify the requester of the expected response period, which must be reasonable for the request for assistance.
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(b) A servicer shall implement a process by which a requester can escalate any request for assistance. Such process shall allow a requester who has made a request for assistance on the phone and who receives a response during the call to obtain immediate review of the response by an employee of the servicer at a higher supervisory level.
(c) The following requirements shall apply when a requester submits a written or oral request for assistance which contains an account dispute to a servicer:
(1) Within 14 calendar days after its receipt of the
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| written communication or oral request for further escalation, a servicer shall attempt to make contact, including providing the requester with name and contact information of the representative handling the account dispute, by phone or in writing, to the requester and document such attempt in the borrower's account.
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(2) A servicer shall complete the following actions
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| within 30 calendar days of its receipt of the written communication or oral request for further escalation, subject to paragraph (3) of this subsection:
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(A) conduct a thorough investigation of the
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(B) make all appropriate corrections to the
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| account of the requester, including crediting any late fees assessed and derogatory credit furnishing as the result of any error, and, if any corrections are made, sending the requester a written notification that includes the following information:
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(i) an explanation of the correction or
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| corrections to the requester's account that have been made; and
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(ii) the toll-free telephone number, email
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| address, and mailing address of the servicer's personnel knowledgeable about the investigation and resolution of the account dispute.
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(3) If a servicer determines in good faith that it
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| cannot complete a thorough investigation of the account dispute within 30 calendar days after receiving the written communication or oral request for further escalation regarding the account dispute, then, promptly after making the determination, the servicer shall notify the requester of the expected resolution time period, which must be reasonable for the account dispute. A servicer must complete the actions listed in the investigation and resolution of account dispute within this time period.
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(4) If a servicer determines as a result of its
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| investigation that the requested changes to a requester's dispute will not be made, the servicer shall provide the requester with a written notification that includes the following information:
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(A) a description of its determination and an
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| explanation of the reasons for that determination;
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(B) the toll-free telephone number, email
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| address, and mailing address of the servicer's personnel knowledgeable about the investigation and resolution of the account dispute;
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(C) instructions about how the requester can
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| appeal the servicer's determination in accordance with paragraph (5) of this subsection; and
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(D) information regarding the method by which a
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| borrower may request copies of documents a servicer relied on to make a determination that no changes to a requester's account will be made.
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(5) After the requester receives a determination
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| regarding an account dispute in accordance with paragraph (4) of this subsection, the servicer shall allow a process by which the requester can appeal, in writing, the determination. The appeals process shall include:
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(A) a written acknowledgment notifying the
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| requester that the servicer has commenced the appeals process; such acknowledgment shall be sent within 14 calendar days after receiving a written request for appeal from the requester;
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(B) an independent reassessment of the servicer's
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| determination regarding the account dispute, performed by another employee of the servicer at an equal or higher supervisory level than the employee or employees involved in the initial account dispute determination;
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(C) investigation and resolution of appeals
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| within 30 calendar days after a servicer's commencement of the appeals process; and
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(D) notification sent to the requester, in
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| writing, documenting the outcome of the appeal, including any reason for denial.
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(d) While a requester has a pending account dispute, including any applicable appeal, a servicer shall take reasonable steps to:
(1) prevent negative credit reporting with respect to
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| the borrower's or cosigner's account while the dispute is under review; and
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(2) suspend all collection activities on the account
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| while the account dispute is being researched or resolved, if the account dispute is related to the delinquency.
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(Source: P.A. 100-540, eff. 12-31-18.)
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(110 ILCS 992/7-5) Sec. 7-5. Definitions. As used in this Article: "Amount financed" means the amounts advanced by the EISA provider to the consumer or on behalf of the consumer, or if the EISA provider is a merchant financing the sale of goods or services to the consumer using an EISA, "amount financed" means the amount credited by the EISA provider toward the purchase of expenses described in the definition of "educational income share agreement". "Annual percentage rate" or "APR" means the percentage rate calculated according to the Federal Reserve Board's methodology as set forth under Regulation Z, 12 CFR Part 1026. The "annual percentage rate" of an EISA is the measure of the cost of the EISA, expressed as a yearly rate, that relates to the amount and timing of value received by the consumer to the amount and timing of payments made, including any charges or fees that would be included in the APR as set forth under Regulation Z, 12 CFR Part 1026. The "annual percentage rate" is determined in accordance with either the actuarial method or the United States rule method. "Cash price" has the meaning given in 12 CFR 1026.2(a)(9). "Consumer" means a natural person who enters into an EISA. "Educational income share agreement" or "EISA" means an agreement between a consumer and an EISA provider under which: (1) the EISA provider credits or advances a sum of |
| money to the consumer or to a third party on the consumer's behalf or, if the EISA provider is a seller of goods or services to the consumer, the EISA provider credits or advances toward the purchase of such goods or services;
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(2) the consumer is obligated to make periodic
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| payments, if any become due, to the EISA provider calculated, based upon, or determined by the consumer's income;
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(3) the consumer incurs an obligation in each payment
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| period only if the individual's income in that period is above an income threshold specified in the EISA;
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(4) there is an EISA duration after which the
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| obligation is complete, regardless of how much has been paid, as long as the consumer has paid any prior amounts due;
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(5) each of these elements is available at the time
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| the agreement is executed;
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(6) the agreement is not made, insured, or guaranteed
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| under Title IV of the federal Higher Education Act of 1965 or another federally subsidized educational finance program; and
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(7) the agreement is extended to a consumer
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| expressly, in whole or in part, for postsecondary educational expenses, tuition, or other obligations of, or pay amounts to or on behalf of such an individual, for the costs associated with a postsecondary training program or any other program designed to increase the individual's human capital, employability, or earning potential, including, but not limited to, a program eligible to participate as a program under Title IV of the federal Higher Education Act of 1965, as well as any personal expenses, such as books, supplies, transportation, and living costs, incurred by the individual while enrolled in such a program and any other costs or expenses included in the definition of "qualified higher education expenses" under 26 U.S.C. 529(e)(3)(A), including the refinancing of loans or agreements used for the purposes described in this paragraph (7) and regardless of whether the agreement is provided by the educational institution that the consumer attends.
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For purposes of this definition, an EISA shall be
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| treated as a credit, within the meaning of that term under 15 U.S.C. 1602(f), and as a "private education loan", within the meaning of that term under 15 U.S.C. 1650(a)(8), to the extent the proceeds of the EISA are used for postsecondary educational expenses in a manner consistent with the definition of that term.
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"EISA duration" means the maximum time during which a consumer could remain obligated on the EISA, other than periods when an EISA provider is attempting to collect past-due amounts and absent periods of payment relief pauses, forbearance, military service suspension, or other suspension of obligations at the request of the consumer, regardless of whether the consumer's income is greater than the minimum income.
"EISA maximum number of payments" means the maximum number of EISA payments during EISA payment periods in which the consumer's income is equal to or greater than the income threshold that a consumer could be required to make under the terms of the EISA. "EISA maximum number of payments" does not include periods of payment relief pause.
"EISA payment" means a calculated monthly payment in excess of $0.00 that counts toward the maximum income-based payments under the EISA. An "EISA payment" is required only for income earned during an EISA payment period in which the consumer's income was equal to or greater than the income threshold.
"EISA payment calculation method" means the mechanism, formula, percentage, dollar figure, or other means of calculating a student's payment obligation, based on the student's income, under the terms of the EISA.
"EISA payment cap" means the maximum amount of money a consumer must pay to satisfy the terms of an EISA, which may be expressed as a dollar value, a multiple of the amount funded to the student or on the student's behalf, or as a maximum effective annual percentage rate.
"EISA payment cap" does not include charges that would be excluded from the definition of the term "finance charge" under 12 CFR 1026.
"EISA provider" means:
(1) a person or entity that provides money, payments,
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| or credits to or on behalf of a consumer pursuant to the terms of an EISA;
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(2) any person or entity engaged in the business of
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| soliciting, making, funding, or extending EISAs; or
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(3) any person or entity that is providing
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| educational services to the consumer and receiving compensation from an EISA provider (separate from proceeds of the EISA to cover educational expenses of the consumer) for advertising, marketing, or recommending EISAs, on behalf of an EISA provider, for those educational services.
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This definition does not apply to an entity that either (i) has no direct interactions with the consumer and is not responsible for making credit decisions regarding the consumer or (ii) is the provider of the educational services to the consumer, unless the entity qualifies under paragraph (1), (2), or (3).
"Federal poverty guidelines" means the poverty guidelines updated periodically in the Federal Register by the U.S. Department of Health and Human Services under the authority of 42 U.S.C. 9902(2).
"Garnishment" means any legal or equitable procedure through which earnings of an individual are required to be withheld for payment of obligations to an EISA provider as set forth in the Code of Civil Procedure.
"Income threshold" means a fixed dollar amount that is the minimum income per payment period that an EISA recipient is required to earn before the EISA recipient is required to make a payment on an EISA for such payment period.
"Index" means the Consumer Price Index for Urban Wage Earners and Clerical Workers: U.S. City Average, All Items, 1967=100, compiled by the Bureau of Labor Statistics, United States Department of Labor.
"Payment relief pause" means a period of time that is requested by the consumer during which the consumer is not required to make payments despite the consumer's income exceeding the income threshold.
"Sales price" means the "total sale price" as set forth in 12 CFR 1026.18(j).
(Source: P.A. 104-383, eff. 8-15-25.)
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(110 ILCS 992/7-30) Sec. 7-30. Limits on covered income. An EISA must specify the definition of income to be used for the purposes of calculating a consumer's payment obligation under the EISA. No EISA shall include any of the following in its definition of income: (1) the income of the consumer's spouse, children, or |
| dependents or a party to a civil union with the consumer under the Illinois Religious Freedom and Civil Union Act; or
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(2) any amount paid by the consumer under Title II or
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| XVI of the Social Security Act, 42 U.S.C. 401 et seq. or 42 U.S.C. 1381 et seq., or under a State program funded by Title IV of the Social Security Act, 42 U.S.C. 601 et seq;
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(3) individual retirement account distributions;
(4) pensions and annuities;
(5) social security benefits;
(6) any sources of government aid provided to
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| individuals, including, but not limited to:
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(A) unemployment programs;
(B) disaster relief programs;
(C) Medicare or Medicaid benefits;
(D) benefits received through the Supplemental
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| Nutrition Assistance Program;
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(E) economic impact payments;
(F) the earned income tax credit or child tax
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(G) other income excluded from the definition of
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| taxable income set forth by the Internal Revenue Service; or
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(H) passive income that is not derived as a
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| result of a consumer's active participation in any trade or business.
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(Source: P.A. 104-383, eff. 8-15-25.)
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(110 ILCS 992/7-75) Sec. 7-75. Required disclosures. (a) An EISA provider shall disclose the following information to each consumer, clearly and conspicuously, in a form that the consumer can keep at the time the transaction is consummated: (1) the date of the EISA; (2) the dollar amount of the amount financed; (3) the sales price of the transaction if different |
| from the amount financed;
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(4) the EISA payment calculation method, including
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| any percentages used in the EISA payment calculation method, which shall be rounded to the nearest one-hundredth of 1% if the percentage is not a whole number;
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(5) the maximum number of payments expressed as a
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(6) the maximum duration expressed as a whole number
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(7) the income threshold expressed as a dollar amount
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| and a statement that payments will only be required during periods when the consumer's income is equal to or exceeds the income threshold;
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(8) an itemization of the amount financed and, if the
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| EISA provider is a seller of goods or services, an itemization of the amount of any down payment and any additional fees or costs;
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(9) the definition of "income" to be used for the
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| purposes of calculating the consumer's obligations under the EISA;
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(10) a description of the terms under which the
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| obligations of the consumer under the EISA will be extinguished before the full EISA duration;
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(11) a payment schedule that shows the date on which
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| the first payment will be due and reflects each date thereafter during the EISA duration that a payment may be due;
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(12) an itemization of any permissible fees
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| associated with the EISA;
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(13) a description of the methods used by the EISA
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| provider to engage in a process of reconciliation and verification to determine if the consumer's payments are more than, equal to, or less than the payments owed by the consumer under the consumer's EISA; this description shall include the following:
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(i) a description of the frequency or triggers
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| for the commencement of the income verification process;
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(ii) a description of the requirements and timing
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| of the process in which the consumer must participate in order for the EISA provider to verify the consumer's income; and
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(iii) a description of any records or forms,
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| including tax records, that the consumer may be required to execute or submit;
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(14) the name and address of the EISA provider;
(15) a table that displays the dollar amounts of each
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| payment, the number of payments, the effective annual percentage rate, and the total of all payments that a consumer would be required to pay under the EISA at a range of annual income levels based on the EISA duration and that includes a statement that "This comparison table is for illustrative purposes only and may not reflect the amounts that you are likely to pay under this educational income share agreement. This table assumes you have the same income over the entire term of your educational income share agreement. It does not take into account changes in income. Your income will likely change over time. This table does not represent the income or range of incomes that you are likely to earn in the future.". In computing the APR, the EISA provider shall use the amount financed and may assume that the EISA will be disbursed in the amount and with the disbursement schedule that it reasonably expects to follow for such EISA and that payments would commence on the date set forth in the EISA. The income used in this disclosure shall include, at minimum, the obligations at the following incomes:
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(i) no income;
(ii) income equal to the annual equivalent of the
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(iii) various income scenarios with at least
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| calculations at annual incomes of $40,000, $60,000, $80,000, $100,000, $125,000, $150,000, $175,000, and $200,000; and
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(iv) if known by the EISA provider, the
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| consumer's current income;
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(16) a statement that the EISA is not a fixed payment
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| installment loan and that the amount the consumer will be required to pay under the EISA:
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(i) may be more or less than the amount financed
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| by the EISA provider; and
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(ii) will vary in proportion with the consumer's
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(17) a statement relating to the bankruptcy treatment
|
| of the EISA consistent with the requirements set forth in 12 CFR 1026.47(a)(3)(iv), as it may be amended or interpreted.
|
|
(b) The disclosures required by this Section shall be grouped together and segregated from all other information.
(c) The disclosures required by this Section may be provided to a consumer in electronic form, subject to compliance with the consumer's consent and other applicable provisions of the Electronic Signatures in Global and National Commerce Act, 15 U.S.C. 7001 et seq., and applicable State law.
(d) If model documents are established pursuant to any federal law covering income share agreements, compliance with those forms shall be considered compliance with this Act with respect to the disclosure requirements contained in this Act.
(Source: P.A. 104-383, eff. 8-15-25.)
|
(110 ILCS 992/10-5)
Sec. 10-5. Student Loan Ombudsman. (a) The position of Student Loan Ombudsman is created within the Office of the Attorney General to provide timely assistance to student loan borrowers. (b) The Student Loan Ombudsman, in consultation with the Secretary, shall: (1) receive, review, and attempt to resolve any |
| complaints from student loan borrowers, including, but not limited to, attempts to resolve complaints in collaboration with institutions of higher education, student loan servicers, and any other participants in student loan lending;
|
|
(2) compile and analyze data on student loan borrower
|
|
(3) assist student loan borrowers to understand their
|
| rights and responsibilities under the terms of student education loans;
|
|
(4) provide information to the public, agencies,
|
| legislators, and others regarding the problems and concerns of student loan borrowers and make recommendations for resolving those problems and concerns;
|
|
(5) analyze and monitor the development and
|
| implementation of federal, State, and local laws, regulations, and policies relating to student loan borrowers and recommend any changes the Student Loan Ombudsman deems necessary;
|
|
(6) review the complete student education loan
|
| history for any student loan borrower who has provided written consent for such review;
|
|
(7) disseminate information concerning the
|
| availability of the Student Loan Ombudsman to assist student loan borrowers and potential student loan borrowers, as well as public institutions of higher education, student loan servicers, and any other participant in student education loan lending, with any student loan servicing concerns; and
|
|
(8) take any other actions necessary to fulfill the
|
| duties of the Student Loan Ombudsman as set forth in this subsection.
|
|
(Source: P.A. 100-540, eff. 12-31-18.)
|
(110 ILCS 992/15-5)
Sec. 15-5. Scope; requirement for student loan servicing license. (a) It shall be unlawful for any person to operate as a student loan servicer in Illinois except as authorized by this Act and without first having obtained a license in accordance with this Act. (b) The provisions of this Act do not apply to any of the following: (1) a bank, savings bank, savings association, or |
| credit union organized under the laws of the State or any other state or under the laws of the United States;
|
|
(2) a wholly owned subsidiary of any bank, savings
|
| bank, savings association, or credit union organized under the laws of the State or any other state or under the laws of the United States;
|
|
(3) an operating subsidiary where each owner of the
|
| operating subsidiary is wholly owned by the same bank, savings bank, savings association, or credit union organized under the laws of the State or any other state or under the laws of the United States;
|
|
(4) the Illinois Student Assistance Commission and
|
| its agents when the agents are acting on the Illinois Student Assistance Commission's behalf;
|
|
(5) a public postsecondary educational institution or
|
| a private nonprofit postsecondary educational institution servicing a student loan it extended to the borrower;
|
|
(6) a licensed debt management service under the Debt
|
| Management Service Act, except to the extent that the organization acts as a subcontractor, affiliate, or service provider for an entity that is otherwise subject to licensure under this Act;
|
|
(7) any collection agency licensed under the
|
| Collection Agency Act that is collecting post-default debt;
|
|
(8) in connection with its responsibilities as a
|
| guaranty agency engaged in default aversion, a State or nonprofit private institution or organization having an agreement with the U.S. Secretary of Education under Section 428(b) of the Higher Education Act (20 U.S.C. 1078(B); or
|
|
(9) a State institution or a nonprofit private
|
| organization designated by a governmental entity to make or service student loans, provided in each case that the institution or organization services fewer than 20,000 student loan accounts of borrowers who reside in Illinois.
|
|
(Source: P.A. 100-540, eff. 12-31-18.)
|
(110 ILCS 992/15-15)
Sec. 15-15. Application process; investigation; fees. (a) The Secretary shall issue a license upon completion of all of the following: (1) the filing of an application for license with the |
| Secretary or the Nationwide Multistate Licensing System and Registry as approved by the Secretary;
|
|
(2) the filing with the Secretary of a listing of
|
| judgments entered against, and bankruptcy petitions by, the license applicant for the preceding 10 years;
|
|
(3) the payment, in certified funds, of investigation
|
| and application fees, the total of which shall be in an amount equal to $1,000 for an initial application and $800 for a background investigation;
|
|
(4) the filing of an audited balance sheet, including
|
| all footnotes prepared by a certified public accountant in accordance with generally accepted accounting principles and generally accepted auditing standards; notwithstanding the requirements of this subsection, an applicant that is a subsidiary may submit audited consolidated financial statements of its parent, intermediary parent, or ultimate parent as long as the consolidated statements are supported by consolidating statements that include the applicant's financial statement; if the consolidating statements are unaudited, the applicant's chief financial officer shall attest to the applicant's financial statements disclosed in the consolidating statements; and
|
|
(5) an investigation of the averments required by
|
| Section 15-30, which investigation must allow the Secretary to issue positive findings stating that the financial responsibility, experience, character, and general fitness of the license applicant and of the members thereof if the license applicant is a partnership or association, of the officers and directors thereof if the license applicant is a corporation, and of the managers and members that retain any authority or responsibility under the operating agreement if the license applicant is a limited liability company, are such as to command the confidence of the community and to warrant belief that the business will be operated honestly, fairly, and efficiently within the purpose of this Act; if the Secretary does not so find, he or she shall not issue the license, and he or she shall notify the license applicant of the denial.
|
|
The Secretary may impose conditions on a license if the Secretary determines that those conditions are necessary or appropriate. These conditions shall be imposed in writing and shall continue in effect for the period prescribed by the Secretary.
(b) All licenses shall be issued to the license applicant. Upon receipt of the license, a student loan servicing licensee shall be authorized to engage in the business regulated by this Act. The license shall remain in full force and effect until it expires without renewal, is surrendered by the licensee, or revoked or suspended as hereinafter provided.
(Source: P.A. 100-540, eff. 12-31-18; 100-1153, eff. 12-19-18.)
|
(110 ILCS 992/15-20)
Sec. 15-20. Application form. (a) Application for a student loan servicer license must be made in accordance with Section 15-40 and, if applicable, in accordance with requirements of the Nationwide Multistate Licensing System and Registry. The application shall be in writing, under oath, and on a form obtained from and prescribed by the Secretary, or may be submitted electronically, with attestation, to the Nationwide Multistate Licensing System and Registry. (b) The application shall contain the name and complete business and residential address or addresses of the license applicant. If the license applicant is a partnership, association, corporation, or other form of business organization, the application shall contain the names and complete business and residential addresses of each member, director, and principal officer thereof. The application shall also include a description of the activities of the license applicant in such detail and for such periods as the Secretary may require, including all of the following: (1) an affirmation of financial solvency noting such |
| capitalization requirements as may be required by the Secretary and access to such credit as may be required by the Secretary;
|
|
(2) an affirmation that the license applicant or its
|
| members, directors, or principals, as may be appropriate, are at least 18 years of age;
|
|
(3) information as to the character, fitness,
|
| financial and business responsibility, background, experience, and criminal record of any (i) person, entity, or ultimate equitable owner that owns or controls, directly or indirectly, 10% or more of any class of stock of the license applicant; (ii) person, entity, or ultimate equitable owner that is not a depository institution, as defined in Section 1007.50 of the Savings Bank Act, that lends, provides, or infuses, directly or indirectly, in any way, funds to or into a license applicant in an amount equal to or more than 10% of the license applicant's net worth; (iii) person, entity, or ultimate equitable owner that controls, directly or indirectly, the election of 25% or more of the members of the board of directors of a license applicant; or (iv) person, entity, or ultimate equitable owner that the Secretary finds influences management of the license applicant; the provisions of this subsection shall not apply to a public official serving on the board of directors of a State guaranty agency;
|
|
(4) upon written request by the licensee and
|
| notwithstanding the provisions of paragraphs (1), (2), and (3) of this subsection, the Secretary may permit the licensee to omit all or part of the information required by those paragraphs if, in lieu of the omitted information, the licensee submits an affidavit stating that the information submitted on the licensee's previous renewal application is still true and accurate; the Secretary may adopt rules prescribing the form and content of the affidavit that are necessary to accomplish the purposes of this Section; and
|
|
(5) such other information as required by rules
|
|
(Source: P.A. 100-540, eff. 12-31-18; 100-1153, eff. 12-19-18.)
|
(110 ILCS 992/15-25)
Sec. 15-25. Student loan servicer license application and issuance. (a) Applicants for a license shall apply in a form prescribed by the Secretary. Each form shall contain content as set forth by rule, regulation, instruction, or procedure of the Secretary and may be changed or updated as necessary by the Secretary in order to carry out the purposes of this Act. (b) In order to fulfill the purposes of this Act, the Secretary is authorized to establish relationships or contracts with the Nationwide Multistate Licensing System and Registry or other entities designated by the Nationwide Multistate Licensing System and Registry to collect and maintain records and process transaction fees or other fees related to licensees or other persons subject to this Act. (c) In connection with an application for licensing, the applicant may be required, at a minimum, to furnish to the Nationwide Multistate Licensing System and Registry information concerning the applicant's identity, including: (1) fingerprints for submission to the Federal Bureau |
| of Investigation or any governmental agency or entity authorized to receive such information for a State, national, and international criminal history background check; and
|
|
(2) personal history and experience in a form
|
| prescribed by the Nationwide Multistate Licensing System and Registry, including the submission of authorization for the Nationwide Multistate Licensing System and Registry and the Secretary to obtain:
|
|
(A) an independent credit report obtained from a
|
| consumer reporting agency described in Section 603(p) of the Fair Credit Reporting Act (15 U.S.C. 1681a(p)); and
|
|
(B) information related to any administrative,
|
| civil, or criminal findings by any governmental jurisdiction.
|
|
(d) For the purposes of this Section, and in order to reduce the points of contact that the Federal Bureau of Investigation may have to maintain for purposes of subsection (c) of this Section, the Secretary may use the Nationwide Multistate Licensing System and Registry as a channeling agent for requesting information from and distributing information to the federal Department of Justice or any governmental agency.
(e) For the purposes of this Section, and in order to reduce the points of contact that the Secretary may have to maintain for purposes of paragraph (2) of subsection (c) of this Section, the Secretary may use the Nationwide Multistate Licensing System and Registry as a channeling agent for requesting and distributing information to and from any source as directed by the Secretary.
(f) The provisions of this Section shall not apply to a public official serving on the board of directors of a State guaranty agency.
(Source: P.A. 100-540, eff. 12-31-18; 100-1153, eff. 12-19-18.)
|
(110 ILCS 992/15-30)
Sec. 15-30. Averments of licensee. Each application for license shall be accompanied by the following averments stating that the applicant: (1) will file with the Secretary or Nationwide |
| Multistate Licensing System and Registry, as applicable, when due, any report or reports that it is required to file under any of the provisions of this Act;
|
|
(2) has not committed a crime against the law of this
|
| State, any other state, or of the United States involving moral turpitude or fraudulent or dishonest dealing, and that no final judgment has been entered against it in a civil action upon grounds of fraud, misrepresentation, or deceit that has not been previously reported to the Secretary;
|
|
(3) has not engaged in any conduct that would be
|
| cause for denial of a license;
|
|
(4) has not become insolvent;
(5) has not submitted an application for a license
|
| under this Act that contains a material misstatement;
|
|
(6) has not demonstrated by course of conduct,
|
| negligence or incompetence in performing any act for which it is required to hold a license under this Act;
|
|
(7) will advise the Secretary in writing or the
|
| Nationwide Multistate Licensing System and Registry, as applicable, of any changes to the information submitted on the most recent application for license or averments of record within 30 days of the change; the written notice must be signed in the same form as the application for the license being amended;
|
|
(8) will comply with the provisions of this Act and
|
| with any lawful order, rule, or regulation made or issued under the provisions of this Act;
|
|
(9) will submit to periodic examination by the
|
| Secretary as required by this Act; and
|
|
(10) will advise the Secretary in writing of
|
| judgments entered against and bankruptcy petitions by the license applicant within 5 days after the occurrence.
|
|
A licensee who fails to fulfill the obligations of an averment, fails to comply with averments made, or otherwise violates any of the averments made under this Section shall be subject to the penalties of this Act.
(Source: P.A. 100-540, eff. 12-31-18; 100-1153, eff. 12-19-18.)
|
(110 ILCS 992/20-5)
Sec. 20-5. Functions; powers; duties. The functions, powers, and duties of the Secretary shall include the following: (1) to issue or refuse to issue any license as |
|
(2) to revoke or suspend for cause any license issued
|
|
(3) to keep records of all licenses issued under this
|
|
(4) to receive, consider, investigate, and act upon
|
| complaints made by any person in connection with any student loan servicing licensee in this State;
|
|
(5) to prescribe the forms of and receive:
(A) applications for licenses; and
(B) all reports and all books and records
|
| required to be made by any licensee under this Act, including annual audited financial statements and annual reports of student loan activity;
|
|
(6) to adopt rules necessary and proper for the
|
| administration of this Act;
|
|
(7) to subpoena documents and witnesses and compel
|
| their attendance and production, to administer oaths, and to require the production of any books, papers, or other materials relevant to any inquiry authorized by this Act;
|
|
(8) to issue orders against any person if the
|
| Secretary has reasonable cause to believe that an unsafe, unsound, or unlawful practice has occurred, is occurring, or is about to occur; if any person has violated, is violating, or is about to violate any law, rule, or written agreement with the Secretary; or for the purpose of administering the provisions of this Act and any rule adopted in accordance with this Act;
|
|
(9) to address any inquiries to any licensee, or
|
| the officers thereof, in relation to its activities and conditions, or any other matter connected with its affairs, and it shall be the duty of any licensee or person so addressed to promptly reply in writing to those inquiries; the Secretary may also require reports from any licensee at any time the Secretary may deem desirable;
|
|
(10) to examine the books and records of every
|
|
(11) to enforce provisions of this Act;
(12) to levy fees, fines, and charges for services
|
| performed in administering this Act; the aggregate of all fees collected by the Secretary on and after the effective date of this Act shall be paid promptly after receipt, accompanied by a detailed statement thereof, into the Bank and Trust Company Fund under Section 20-10; the amounts deposited into that Fund shall be used for the ordinary and contingent expenses of the Department; nothing in this Act shall prevent the continuation of the practice of paying expenses involving salaries, retirement, social security, and State-paid insurance of State officers by appropriation from the General Revenue Fund;
|
|
(13) to appoint examiners, supervisors, experts, and
|
| special assistants as needed to effectively and efficiently administer this Act;
|
|
(14) to conduct hearings for the purpose of:
(A) appeals of orders of the Secretary;
(B) suspensions or revocations of licenses, or
|
|
(C) investigating:
(i) complaints against licensees; or
(ii) annual gross delinquency rates; and
(D) carrying out the purposes of this Act;
(15) to exercise exclusive visitorial power over a
|
| licensee unless otherwise authorized by this Act or as vested in the courts, or upon prior consultation with the Secretary, a foreign student loan servicing regulator with an appropriate supervisory interest in the parent or affiliate of a licensee;
|
|
(16) to enter into cooperative agreements with state
|
| regulatory authorities of other states to provide for examination of corporate offices or branches of those states and to accept reports of such examinations;
|
|
(17) to assign an examiner or examiners to monitor
|
| the affairs of a licensee with whatever frequency the Secretary determines appropriate and to charge the licensee for reasonable and necessary expenses of the Secretary if in the opinion of the Secretary an emergency exists or appears likely to occur;
|
|
(18) to impose civil penalties of up to $50 per day
|
| against a licensee for failing to respond to a regulatory request or reporting requirement; and
|
|
(19) to enter into agreements in connection with the
|
| Nationwide Multistate Licensing System and Registry.
|
|
(Source: P.A. 100-540, eff. 12-31-18; 100-1153, eff. 12-19-18.)
|
(110 ILCS 992/20-20)
Sec. 20-20. Subpoena power of the Secretary. (a) The Secretary shall have the power to issue and to serve subpoenas and subpoenas duces tecum to compel the attendance of witnesses and the production of all books, accounts, records, and other documents and materials relevant to an examination or investigation. The Secretary, or his or her duly authorized representative, shall have power to administer oaths and affirmations to any person. (b) In the event of noncompliance with a subpoena or subpoena duces tecum issued or caused to be issued by the Secretary, the Secretary may, through the Attorney General, petition the circuit court of the county in which the person subpoenaed resides or has its principal place of business for an order requiring the subpoenaed person to appear and testify and to produce such books, accounts, records, and other documents as are specified in the subpoena duces tecum. The court may grant injunctive relief restraining the person from advertising, promoting, soliciting, entering into, offering to enter into, continuing, or completing any student loan servicing transaction. The court may grant other relief, including, but not limited to, the restraint, by injunction or appointment of a receiver, of any transfer, pledge, assignment, or other disposition of the person's assets or any concealment, alteration, destruction, or other disposition of books, accounts, records, or other documents and materials as the court deems appropriate, until the person has fully complied with the subpoena or subpoena duces tecum and the Secretary has completed an investigation or examination. (c) If it appears to the Secretary that the compliance with a subpoena or subpoena duces tecum issued or caused to be issued by the Secretary pursuant to this Section is essential to an investigation or examination, the Secretary, in addition to the other remedies provided for in this Act, may, through the Attorney General, apply for relief to the circuit court of the county in which the subpoenaed person resides or has its principal place of business. The court shall thereupon direct the issuance of an order against the subpoenaed person requiring sufficient bond conditioned on compliance with the subpoena or subpoena duces tecum. The court shall cause to be endorsed on the order a suitable amount of bond or payment pursuant to which the person named in the order shall be freed, having a due regard to the nature of the case. (d) In addition, the Secretary may, through the Attorney General, seek a writ of attachment or an equivalent order from the circuit court having jurisdiction over the person who has refused to obey a subpoena, who has refused to give testimony, or who has refused to produce the matters described in the subpoena duces tecum.
(Source: P.A. 100-540, eff. 12-31-18.) |
(110 ILCS 992/20-30)
Sec. 20-30. Suspension; revocation of licenses; fines. (a) Upon written notice to a licensee, the Secretary may suspend or revoke any license issued pursuant to this Act if, in the notice, he or she makes a finding of one or more of the following: (1) that through separate acts or an act or a course |
| of conduct, the licensee has violated any provisions of this Act, any rule adopted by the Secretary, or any other law, rule, or regulation of this State or the United States;
|
|
(2) that any fact or condition exists that, if it had
|
| existed at the time of the original application for the license, would have warranted the Secretary in refusing originally to issue the license; or
|
|
(3) that if a licensee is other than an individual,
|
| any ultimate equitable owner, officer, director, or member of the licensed partnership, association, corporation, or other entity has acted or failed to act in a way that would be cause for suspending or revoking a license to that party as an individual.
|
|
(b) No license shall be suspended or revoked, except as provided in this Section, nor shall any licensee be fined without notice of his or her right to a hearing as provided in Section 20-65 of this Act.
(c) The Secretary, on good cause shown that an emergency exists, may suspend any license for a period not exceeding 180 days, pending investigation.
(d) The provisions of subsection (d) of Section 15-40 of this Act shall not affect a licensee's civil or criminal liability for acts committed prior to surrender of a license.
(e) No revocation, suspension, or surrender of any license shall impair or affect the obligation of any pre-existing lawful contract between the licensee and any person.
(f) Every license issued under this Act shall remain in force and effect until the license expires without renewal, is surrendered, is revoked, or is suspended in accordance with the provisions of this Act, but the Secretary shall have authority to reinstate a suspended license or to issue a new license to a licensee whose license has been revoked if no fact or condition then exists which would have warranted the Secretary in refusing originally to issue that license under this Act.
(g) Whenever the Secretary revokes or suspends a license issued pursuant to this Act or fines a licensee under this Act, he or she shall execute a written order to that effect. The Secretary shall post notice of the order on an agency Internet site maintained by the Secretary or on the Nationwide Multistate Licensing System and Registry and shall serve a copy of the order upon the licensee. Any such order may be reviewed in the manner provided by Section 20-65 of this Act.
(h) If the Secretary finds any person in violation of the grounds set forth in subsection (i), he or she may enter an order imposing one or more of the following penalties:
(1) revocation of license;
(2) suspension of a license subject to reinstatement
|
| upon satisfying all reasonable conditions the Secretary may specify;
|
|
(3) placement of the licensee or applicant on
|
| probation for a period of time and subject to all reasonable conditions as the Secretary may specify;
|
|
(4) issuance of a reprimand;
(5) imposition of a fine not to exceed $25,000 for
|
| each count of separate offense; except that a fine may be imposed not to exceed $75,000 for each separate count of offense of paragraph (2) of subsection (i) of this Section; or
|
|
(6) denial of a license.
(i) The following acts shall constitute grounds for which the disciplinary actions specified in subsection (h) may be taken:
(1) being convicted or found guilty, regardless of
|
| pendency of an appeal, of a crime in any jurisdiction that involves fraud, dishonest dealing, or any other act of moral turpitude;
|
|
(2) fraud, misrepresentation, deceit, or negligence
|
| in any student loan transaction;
|
|
(3) a material or intentional misstatement of fact on
|
| an initial or renewal application;
|
|
(4) insolvency or filing under any provision of the
|
| federal Bankruptcy Code as a debtor;
|
|
(5) failure to account or deliver to any person any
|
| property, such as any money, fund, deposit, check, draft, or other document or thing of value, that has come into his or her hands and that is not his or her property or that he or she is not in law or equity entitled to retain, under the circumstances and at the time which has been agreed upon or is required by law or, in the absence of a fixed time, upon demand of the person entitled to such accounting and delivery;
|
|
(6) failure to disburse funds in accordance with
|
|
(7) having a license, or the equivalent, to practice
|
| any profession or occupation revoked, suspended, or otherwise acted against, including the denial of licensure by a licensing authority of this State or another state, territory, or country for fraud, dishonest dealing, or any other act of moral turpitude;
|
|
(8) failure to comply with an order of the
|
| Secretary or rule made or issued under the provisions of this Act;
|
|
(9) engaging in activities regulated by this Act
|
| without a current, active license unless specifically exempted by this Act;
|
|
(10) failure to pay in a timely manner any fee,
|
| charge, or fine under this Act;
|
|
(11) failure to maintain, preserve, and keep
|
| available for examination all books, accounts, or other documents required by the provisions of this Act and the rules of the Secretary;
|
|
(12) refusing, obstructing, evading, or unreasonably
|
| delaying an investigation, information request, or examination authorized under this Act, or refusing, obstructing, evading, or unreasonably delaying compliance with the Secretary's subpoena or subpoena duces tecum; and
|
|
(13) failure to comply with or a violation of any
|
|
(j) A licensee shall be subject to the disciplinary actions specified in this Act for violations of subsection (i) by any officer, director, shareholder, joint venture, partner, ultimate equitable owner, or employee of the licensee.
(k) A licensee shall be subject to suspension or revocation for unauthorized employee actions only if there is a pattern of repeated violations by employees or the licensee has knowledge of the violations or there is substantial harm to a consumer.
(l) Procedures for surrender of a license include the following:
(1) The Secretary may, after 10 days' notice by
|
| certified mail to the licensee at the address set forth on the license, stating the contemplated action and in general the grounds for the contemplated action and the date, time, and place of a hearing thereon, and after providing the licensee with a reasonable opportunity to be heard prior to such action, fine such licensee an amount not exceeding $25,000 per violation, or revoke or suspend any license issued under this Act if he or she finds that:
|
|
(i) the licensee has failed to comply with any
|
| provision of this Act or any order, decision, finding, rule, regulation, or direction of the Secretary lawfully made pursuant to the authority of this Act; or
|
|
(ii) any fact or condition exists that, if it
|
| had existed at the time of the original application for the license, clearly would have warranted the Secretary in refusing to issue the license.
|
|
(2) Any licensee may submit an application to
|
| surrender a license, but, upon the Secretary approving the surrender, it shall not affect the licensee's civil or criminal liability for acts committed prior to surrender or entitle the licensee to a return of any part of the license fee.
|
|
(Source: P.A. 100-540, eff. 12-31-18; 100-1153, eff. 12-19-18.)
|
(110 ILCS 992/20-40)
Sec. 20-40. Additional investigation and examination authority. In addition to any authority allowed under this Act, the Secretary shall have the authority to conduct investigations and examinations as follows: (1) For purposes of initial licensing, license |
| renewal, license suspension, license conditioning, license revocation or termination, or general or specific inquiry or investigation to determine compliance with this Act, the Secretary shall have the authority to access, receive, and use any books, accounts, records, files, documents, information, or evidence, including, but not limited to, the following:
|
|
(A) criminal, civil, and administrative history
|
| information, including nonconviction data as specified in the Criminal Code of 2012;
|
|
(B) personal history and experience information,
|
| including independent credit reports obtained from a consumer reporting agency described in Section 603(p) of the federal Fair Credit Reporting Act; and
|
|
(C) any other documents, information, or evidence
|
| the Secretary deems relevant to the inquiry or investigation, regardless of the location, possession, control, or custody of the documents, information, or evidence.
|
|
(2) For the purposes of investigating violations or
|
| complaints arising under this Act or for the purposes of examination, the Secretary may review, investigate, or examine any licensee, individual, or person subject to this Act as often as necessary in order to carry out the purposes of this Act. The Secretary may direct, subpoena, or order the attendance of and examine under oath all persons whose testimony may be required about the loans or the business or subject matter of any such examination or investigation, and may direct, subpoena, or order the person to produce books, accounts, records, files, and any other documents the Secretary deems relevant to the inquiry.
|
|
(3) Each licensee, individual, or person subject to
|
| this Act shall make available to the Secretary upon request the books and records relating to the operations of the licensee, individual, or person subject to this Act. The Secretary shall have access to those books and records and interview the officers, principals, employees, independent contractors, agents, and customers of the licensee, individual, or person subject to this Act concerning their business.
|
|
(4) Each licensee, individual, or person subject to
|
| this Act shall make or compile reports or prepare other information as directed by the Secretary in order to carry out the purposes of this Section, including, but not limited to:
|
|
(A) accounting compilations;
(B) information lists and data concerning loan
|
| transactions in a format prescribed by the Secretary; or
|
|
(C) other information deemed necessary to carry
|
| out the purposes of this Section.
|
|
(5) In making any examination or investigation
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| authorized by this Act, the Secretary may control access to any documents and records of the licensee or person under examination or investigation. The Secretary may take possession of the documents and records or place a person in exclusive charge of the documents and records in the place where they are usually kept. During the period of control, no person shall remove or attempt to remove any of the documents or records, except pursuant to a court order or with the consent of the Secretary. Unless the Secretary has reasonable grounds to believe the documents or records of the licensee have been, or are at risk of being altered or destroyed for purposes of concealing a violation of this Act, the licensee or owner of the documents and records shall have access to the documents or records as necessary to conduct its ordinary business affairs.
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(6) In order to carry out the purposes of this
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| Section, the Secretary may:
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(A) retain attorneys, accountants, or other
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| professionals and specialists as examiners, auditors, or investigators to conduct or assist in the conduct of examinations or investigations;
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(B) enter into agreements or relationships with
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| other government officials or regulatory associations in order to improve efficiencies and reduce regulatory burden by sharing resources, standardized or uniform methods or procedures, and documents, records, information, or evidence obtained under this Section;
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(C) use, hire, contract, or employ public or
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| privately available analytical systems, methods, or software to examine or investigate the licensee, individual, or person subject to this Act;
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(D) accept and rely on examination or
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| investigation reports made by other government officials, within or outside this State; or
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(E) accept audit reports made by an independent
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| certified public accountant for the licensee, individual, or person subject to this Act in the course of that part of the examination covering the same general subject matter as the audit and may incorporate the audit report in the report of the examination, report of investigation, or other writing of the Secretary.
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(7) The authority of this Section shall remain in
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| effect, whether such a licensee, individual, or person subject to this Act acts or claims to act under any licensing or registration law of this State or claims to act without the authority.
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(8) No licensee, individual, or person subject to
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| investigation or examination under this Section may knowingly withhold, abstract, remove, mutilate, destroy, or secrete any books, records, computer records, or other information.
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(Source: P.A. 100-540, eff. 12-31-18.)
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