Illinois General Assembly - Bill Status for HB5212

Amends the Public Utilities Act. Provides that the Illinois Commerce Commission shall make available in print, upon request and at no charge, and on its World Wide Web site, information on where customers of gas utilities and alternative gas suppliers can address any complaint with regard to the provision of service, sales tactics, and rates. Provides that the Commission shall log all complaints it receives pursuant to specified provisions and publish them by category and provider on an annual basis or make the information available through its World Wide Web site.

Replaces everything after the enacting clause. Amends the Public Utilities Act. Provides that the Illinois Commerce Commission shall make available in print, upon request and at no charge, and on its World Wide Web site, information on where customers of alternative gas suppliers serving residential and small commercial customers can address any complaint with regard to an alternative gas supplier's obligations under Section 19-115 of the Act, including the provision of service in accordance with the terms of its contract, sales tactics, and rates. Provides that the Commission shall maintain a summary by category and provider of all informal complaints it receives pursuant specified provisions, and it shall publish the summary on a quarterly basis on its World Wide Web site. Provides that individual customer information shall not be included in the summary. Provides that there is no rulemaking authority under the amendatory Act, but that the Governor may suggest rules by filing them with the General Assembly and requesting that the General Assembly authorize such rulemaking by law, enact the suggested rules into law, or take other appropriate action in the General Assembly's discretion.

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