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| 1 | AN ACT concerning condominium property.
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| 2 | Be it enacted by the People of the State of Illinois,
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| 3 | represented in the General Assembly:
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| 4 | Section 1. Short title. This Act may be cited as the | ||||||||||||||||||||||||||
| 5 | Condominium Ombudsperson Act. | ||||||||||||||||||||||||||
| 6 | Section 5. Definitions. As used in this Act: | ||||||||||||||||||||||||||
| 7 | "Board of managers", "condominium instruments", "master | ||||||||||||||||||||||||||
| 8 | association", "unit", "unit owner", and "unit owners' | ||||||||||||||||||||||||||
| 9 | association" have the meanings ascribed to those terms in the | ||||||||||||||||||||||||||
| 10 | Condominium Property Act. | ||||||||||||||||||||||||||
| 11 | "Condominium association" means a unit owners' association | ||||||||||||||||||||||||||
| 12 | or master association. | ||||||||||||||||||||||||||
| 13 | "Department" means the Department of Financial and | ||||||||||||||||||||||||||
| 14 | Professional Regulation.
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| 15 | "Office" means the Office of the Condominium Ombudsperson | ||||||||||||||||||||||||||
| 16 | established under Section 15.
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| 17 | "Ombudsperson" means the Condominium Ombudsperson employed | ||||||||||||||||||||||||||
| 18 | under Section 15. | ||||||||||||||||||||||||||
| 19 | "Person" includes a natural person, firm, association, | ||||||||||||||||||||||||||
| 20 | organization, partnership, business trust, corporation, | ||||||||||||||||||||||||||
| 21 | limited liability company, or public entity. | ||||||||||||||||||||||||||
| 22 | Section 10. Findings. The General Assembly finds as | ||||||||||||||||||||||||||
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| 1 | follows: | ||||||
| 2 | (1) Managing condominium property is a complex | ||||||
| 3 | responsibility. Unit owners and persons charged with | ||||||
| 4 | managing condominium property may have little or no prior | ||||||
| 5 | experience in managing real property, operating a | ||||||
| 6 | not-for-profit association or corporation, complying with | ||||||
| 7 | the law governing condominium property, and interpreting | ||||||
| 8 | and enforcing restrictions and rules imposed by the | ||||||
| 9 | condominium instruments or other applicable covenants. | ||||||
| 10 | Unit owners may not fully understand their rights and | ||||||
| 11 | obligations under the law and the condominium instruments | ||||||
| 12 | or other applicable covenants. Mistakes and | ||||||
| 13 | misunderstandings are inevitable and may lead to serious, | ||||||
| 14 | costly, and divisive problems.
A Condominium Ombudsperson | ||||||
| 15 | will seek to educate unit owners, condominium | ||||||
| 16 | associations, and boards of managers as to their legal | ||||||
| 17 | rights and obligations. Effective education can prevent or | ||||||
| 18 | reduce the severity of problems within a condominium | ||||||
| 19 | community. | ||||||
| 20 | (2) The principal remedy for a violation of condominium | ||||||
| 21 | property law is private litigation. Litigation is not an | ||||||
| 22 | ideal remedy for many condominium property disputes, | ||||||
| 23 | because the disputants are neighbors who must maintain | ||||||
| 24 | ongoing relationships. The
adversarial nature of | ||||||
| 25 | litigation can disrupt these relationships, creating | ||||||
| 26 | animosity that degrades the quality of life within the
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| 1 | condominium community and makes future disputes more | ||||||
| 2 | likely to arise. Litigation
imposes costs on a condominium | ||||||
| 3 | community as a whole,
costs that must be paid by all unit | ||||||
| 4 | owners through increased assessments.
Many unit owners | ||||||
| 5 | cannot afford to bring a lawsuit and are effectively
denied | ||||||
| 6 | the benefit of laws designed for their protection. A | ||||||
| 7 | Condominium Ombudsperson will provide a neutral, | ||||||
| 8 | nonjudicial
forum for resolution of condominium property | ||||||
| 9 | disputes.
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| 10 | (3) Anecdotal accounts of abuses within condominium | ||||||
| 11 | communities create continuing public demand for reform of | ||||||
| 12 | condominium property law. This results in frequent changes | ||||||
| 13 | to the law, making it more difficult to understand and | ||||||
| 14 | apply and imposing significant transitional costs on | ||||||
| 15 | condominium communities
statewide. By collecting empirical | ||||||
| 16 | data on the nature and incidence
of problems within | ||||||
| 17 | condominium communities, a Condominium Ombudsperson will | ||||||
| 18 | provide a sound basis for prioritizing
reform efforts, | ||||||
| 19 | thereby increasing the stability of condominium property | ||||||
| 20 | law. | ||||||
| 21 | (4) The costs of the Office of the Condominium | ||||||
| 22 | Ombudsperson should be borne entirely by condominium unit | ||||||
| 23 | owners through the imposition of an annual fee. | ||||||
| 24 | Section 15. Office of the Condominium Ombudsperson.
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| 25 | (a) The Office of the Condominium Ombudsperson is created | ||||||
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| 1 | in the Department of Financial and Professional Regulation | ||||||
| 2 | under the supervision and control of the Secretary of the | ||||||
| 3 | Department of Financial and Professional Regulation. | ||||||
| 4 | (b) Commencing July 1, 2009, the Secretary of the | ||||||
| 5 | Department of Financial and Professional Regulation shall | ||||||
| 6 | employ a Condominium Ombudsperson and other persons as | ||||||
| 7 | necessary to discharge the requirements of this Act. The | ||||||
| 8 | Ombudsperson shall have the powers delegated to him or her by | ||||||
| 9 | the Secretary, in addition to the powers set forth in this Act. | ||||||
| 10 | (c) The Ombudsperson may adopt rules governing practices | ||||||
| 11 | and
procedures under this Act. Any rule adopted under this Act | ||||||
| 12 | is subject to the rulemaking provisions of the Illinois | ||||||
| 13 | Administrative Procedure Act. | ||||||
| 14 | (d) Information and advice provided by the Ombudsperson has | ||||||
| 15 | no binding legal effect and is not subject to the rulemaking | ||||||
| 16 | provisions of the Illinois Administrative Procedure Act. | ||||||
| 17 | (e) The Ombudsperson may convene an advisory committee to | ||||||
| 18 | make recommendations on matters within the Ombudsperson's | ||||||
| 19 | jurisdiction. The members of any such advisory committee shall | ||||||
| 20 | receive a per diem and expenses as determined by the | ||||||
| 21 | Department. In selecting the members of an advisory committee, | ||||||
| 22 | the Ombudsperson shall ensure a fair representation of the | ||||||
| 23 | interests involved. | ||||||
| 24 | Section 20. Training and education. | ||||||
| 25 | (a) The Ombudsperson shall offer training and other | ||||||
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| 1 | educational materials and courses to condominium unit owners, | ||||||
| 2 | condominium associations, and boards of managers, in subjects | ||||||
| 3 | relevant to the operation and management of condominium | ||||||
| 4 | property and the rights and duties of unit owners, condominium | ||||||
| 5 | associations, and boards of managers. | ||||||
| 6 | (b) The Ombudsperson may charge a fee for training and | ||||||
| 7 | other educational materials and
courses provided under this | ||||||
| 8 | Section, not to exceed the actual cost of the training or other | ||||||
| 9 | materials and courses.
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| 10 | Section 25. Toll-free number; Internet website. | ||||||
| 11 | (a) The Office shall maintain a statewide toll-free | ||||||
| 12 | telephone number to provide information or assistance on | ||||||
| 13 | matters relating to condominium property.
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| 14 | (b) The Office shall maintain an Internet website, which | ||||||
| 15 | shall provide all of the following information: | ||||||
| 16 | (1) The text of this Act, the Condominium Property Act, | ||||||
| 17 | and any other statute or
regulation that the Ombudsperson | ||||||
| 18 | determines would be relevant to the
operation and | ||||||
| 19 | management of condominium property or the rights and duties
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| 20 | of unit owners, condominium associations, and boards of | ||||||
| 21 | managers. | ||||||
| 22 | (2) Information concerning nonjudicial resolution of | ||||||
| 23 | disputes that may arise within a condominium community, | ||||||
| 24 | including contacts for locally available dispute | ||||||
| 25 | resolution programs.
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| 1 | (3) A description of the services provided by the | ||||||
| 2 | Ombudsperson and information on how to contact the | ||||||
| 3 | Ombudsperson for assistance.
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| 4 | (4) An analysis, prepared each year, of changes in the | ||||||
| 5 | law affecting condominium property.
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| 6 | (5) Any other information that the Ombudsperson | ||||||
| 7 | determines would be useful to unit owners, condominium | ||||||
| 8 | associations, and boards of managers.
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| 9 | (c) Information provided on the Office's Internet website
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| 10 | shall also be made available in printed form. The Office may
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| 11 | charge a fee for the purchase of such printed materials, not to | ||||||
| 12 | exceed the
actual cost of printing and delivery.
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| 13 | Section 30. Members of condominium board of managers or | ||||||
| 14 | master association. | ||||||
| 15 | (a) Within 60 days after assuming office as a member of a | ||||||
| 16 | board of managers or a master association, every such member | ||||||
| 17 | shall certify that he or she has read each of
the following: | ||||||
| 18 | (1) The condominium instruments relating to the | ||||||
| 19 | condominium property administered by the board of managers | ||||||
| 20 | or master association.
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| 21 | (2) This Act or, if the Ombudsperson prepares a | ||||||
| 22 | detailed summary of the requirements of this Act, that | ||||||
| 23 | summary. | ||||||
| 24 | (b) Each member of a board of managers or a master | ||||||
| 25 | association shall file the certification required by this
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| 1 | Section with the Ombudsperson.
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| 2 | Section 35. Dispute resolution assistance. | ||||||
| 3 | (a) Any interested person may request that the Ombudsperson | ||||||
| 4 | provide assistance in resolving a dispute between a unit owner | ||||||
| 5 | and a condominium association or board of managers that | ||||||
| 6 | involves the law governing condominium property or the | ||||||
| 7 | condominium instruments relating to a condominium community. | ||||||
| 8 | (b) On receipt of a request for assistance, the | ||||||
| 9 | Ombudsperson
shall, within the limits of the available | ||||||
| 10 | resources, confer with the
interested parties and assist in | ||||||
| 11 | efforts to resolve the dispute by
mutual agreement of the | ||||||
| 12 | parties. | ||||||
| 13 | (c) The Ombudsperson shall not charge a fee for services | ||||||
| 14 | provided under this Section.
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| 15 | Section 40. Reports. | ||||||
| 16 | (a) The Ombudsperson shall submit an annual written report | ||||||
| 17 | to the General Assembly, no later than October 1 of each year. | ||||||
| 18 | The report shall include all of the following information: | ||||||
| 19 | (1) Annual workload and performance data, including | ||||||
| 20 | the number of requests for assistance received, the manner | ||||||
| 21 | in which a request was
or was not resolved, and the staff | ||||||
| 22 | time required to resolve the
inquiry. For each category of | ||||||
| 23 | data, the Ombudsperson shall provide
subtotals based on the | ||||||
| 24 | type of question or dispute involved in the
request. | ||||||
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| 1 | (2) Analysis of the most common and serious types of | ||||||
| 2 | disputes
within condominium communities, along with any | ||||||
| 3 | recommendations
for statutory reform to reduce the | ||||||
| 4 | frequency or severity of those
disputes.
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| 5 | (b) On or before January 1, 2011, the Ombudsperson shall | ||||||
| 6 | submit
recommendations to the General Assembly on the following | ||||||
| 7 | topics:
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| 8 | (1) Whether the Ombudsperson should be authorized to | ||||||
| 9 | enforce
condominium property law.
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| 10 | (2) Whether the Ombudsperson should be authorized to | ||||||
| 11 | oversee unit owners'
association elections.
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| 12 | (3) Whether the scope of application of Section 30 | ||||||
| 13 | should be narrowed or broadened.
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| 14 | (4) Whether the Ombudsperson should provide or | ||||||
| 15 | subsidize mediation of condominium property disputes.
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| 16 | Section 45. Fees.
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| 17 | (a) Every condominium unit owners' association shall pay to | ||||||
| 18 | the Ombudsperson an annual fee as provided in this Section. | ||||||
| 19 | This fee shall be in addition to any other fees authorized to | ||||||
| 20 | be charged by the Ombudsperson under this Act. The total fee
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| 21 | due from an association under this Section in any year shall be | ||||||
| 22 | the product of
(i) the number of units composing the | ||||||
| 23 | condominium property administered by the association | ||||||
| 24 | multiplied by
(ii) the annual fee amount for that year | ||||||
| 25 | determined under subsection (b). | ||||||
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| 1 | (b) The initial annual fee amount to be used in calculating | ||||||
| 2 | a unit owners' association's fee under this Section shall be | ||||||
| 3 | $3.
The Ombudsperson shall increase or decrease the annual fee | ||||||
| 4 | amount every year to provide only the revenue that he or she | ||||||
| 5 | estimates will be necessary for the Office's operation expenses | ||||||
| 6 | during the next year. The annual fee amount shall not exceed | ||||||
| 7 | $10, however. | ||||||
| 8 | (c) A unit owners' association is excused from paying the | ||||||
| 9 | fee for a unit if another association has paid the fee for that | ||||||
| 10 | unit. An association that is excused from paying the fee for a
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| 11 | unit shall certify, on a form prescribed by the Ombudsperson | ||||||
| 12 | for that purpose, that another association has paid the fee for | ||||||
| 13 | that unit. The Ombudsperson may adopt a rule governing which | ||||||
| 14 | association is required to pay the fee for a unit that is | ||||||
| 15 | administered by more than one association.
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| 16 | Section 50. Condominium Ombudsperson Fund. All moneys | ||||||
| 17 | received by the Ombudsperson as fees under this Act shall be | ||||||
| 18 | deposited into the Condominium Ombudsperson Fund, which is | ||||||
| 19 | hereby created as a special fund in the State treasury. All | ||||||
| 20 | moneys in the fund, upon appropriation by the General Assembly, | ||||||
| 21 | shall be used exclusively for expenditures by the Ombudsperson | ||||||
| 22 | that are necessary for the proper administration of this Act. | ||||||
| 23 | Section 85. Repeal. This Act is repealed on July 1, 2012. | ||||||
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| 1 | Section 90. The State Finance Act is amended by adding | ||||||
| 2 | Section 5.719 as follows: | ||||||
| 3 | (30 ILCS 105/5.719 new) | ||||||
| 4 | Sec. 5.719. The Condominium Ombudsperson Fund.
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| 5 | Section 99. Effective date. This Act takes effect July 1, | ||||||
| 6 | 2009.
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