Section 557.20 Informed Choice
a) VR
customers have the right to be full and active participants in the VR process.
DHS-DRS is committed to making available a variety of resources to assist
customers with their planning, problem solving, and decision-making skills.
Customers can use these resources to make informed choices about their goals
and services, and they will be given assistance and support throughout the VR
process.
1) Through
appropriate means of communication, customers will be informed about the
availability and scope of informed choice, how it may be exercised, and the
availability of auxiliary services for customers with cognitive or other
disabilities who require assistance in exercising informed choice.
2) To
ensure informed choice, DHS-DRS will provide the customer with information and
options regarding:
A) the evaluation and
assessment process;
B) his or her specific
employment goal;
C) available trial work
experiences;
D) rehabilitation
services that are necessary to achieve the employment goal; and
E) service providers who
can assist in the process.
3) DHS-DRS
will also provide the customer with information that includes:
A) the cost of services;
B) the duration of services;
C) accessibility of
services;
D) the qualifications of
providers;
E) the types of service
offered by providers;
F) the
degree to which the services are provided in an integrated setting;
G) the
placement rate and the number of successful outcomes a provider has achieved;
and
H) as available,
information about user satisfaction.
b) The
decision-making process for the customer shall take into account the customer's
values and characteristics, the availability of resources and alternatives, and
the general employment outlook.
(Source: Amended at 34 Ill.
Reg. 19020, effective November 22, 2010)
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TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: VOCATIONAL REHABILITATION
PART 557
APPLICATION
SECTION 557.25 GEOGRAPHICAL CUSTOMER ASSIGNMENT
Section 557.25 Geographical
Customer Assignment
a) VR customers may choose to work with the DHS-DRS office that
best meets their needs using the principle of informed choice. Specialty
districts exist for certain types of disabilities and for certain
universities. Customers will be provided with information that will assist
them in making an informed choice. DHS-DRS does not pay for incidental travel
to and from any DHS-DRS office.
b) If the customer's case is to be transferred to the DHS-DRS
office in the new geographic area, the customer's case shall meet all of the
following conditions:
1) The case record indicates VR services are currently being
provided or there is a need for future VR services;
2) the customer has been informed of the transfer; and
3) after review by the receiving office, it is confirmed that the
customer needs VR services.
c) If the case meets the conditions outlined in subsection (b),
the transfer shall be approved by the receiving supervisor. If the case does not
meet these conditions, it should be closed in the current caseload.
(Source: Section 557.20
renumbered to Section 557.25 and amended at 30 Ill. Reg. 7758, effective April
6, 2006)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: VOCATIONAL REHABILITATION
PART 557
APPLICATION
SECTION 557.30 APPLICATION FOR VOCATIONAL REHABILITATION SERVICES
Section 557.30 Application
for Vocational Rehabilitation Services
A customer has initiated an
application for VR services when the customer or the customer's representative,
as appropriate:
a) has provided to DHS-DRS the information necessary to initiate
an assessment to determine eligibility and priority for services; and
b) is available to complete the assessment process.
(Source: Amended at 30 Ill.
Reg. 7758, effective April 6, 2006)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: VOCATIONAL REHABILITATION
PART 557
APPLICATION
SECTION 557.40 PARENT OR GUARDIAN SIGNATURE
Section 557.40 Parent or Guardian
Signature
Written consent of a parent or
guardian is required to participate in VR services for all customers who:
a) are under 18 years of age, unless emancipated in accordance
with the Emancipation of Mature Minors Act [750 ILCS 30]; or
b) are persons for whom a legal guardian has been appointed.
(Source: Amended at 27 Ill.
Reg. 12582, effective July 21, 2003)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: VOCATIONAL REHABILITATION
PART 557
APPLICATION
SECTION 557.50 ASSISTANCE IN ATTAINING NECESSARY FINANCIAL SUPPORT
Section 557.50 Assistance in
Attaining Necessary Financial Support
At the time of application, if
it is determined the customer does not have the necessary financial resources
to live, and can be expected to be eligible for support from any public or
private entity or entities, the rehabilitation counselor/instructor must assist
the customer in making application for such benefits.
(Source: Amended at 23 Ill. Reg. 12621, effective September 29, 1999)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: VOCATIONAL REHABILITATION
PART 557
APPLICATION
SECTION 557.60 APPLICATION FOR SERVICES BY DHS-DRS EMPLOYEES, INDIVIDUALS HOLDING CONTRACTS WITH DHS-DRS, DHS-DRS ADVISORY COUNCIL MEMBERS, FAMILY MEMBERS OF DHS-DRS EMPLOYEES OR CLOSE FRIENDS OF DHS-DRS EMPLOYEES
Section 557.60 Application
for Services by DHS-DRS Employees, Individuals Holding Contracts with DHS-DRS,
DHS-DRS Advisory Council Members, Family Members of DHS-DRS Employees or Close
Friends of DHS-DRS Employees
a) At any time a DHS-DRS employee, an individual holding a
contract with DHS-DRS, a DHS-DRS Advisory Council member, a family member of a
DHS-DRS employee, or a close friend of a DHS-DRS employee applies for services
from DHS-DRS and it is brought to the attention of the employee, the employee
must notify the supervisor who shall notify the appropriate Bureau Chief or
designee in writing.
b) After review of the situation, the Bureau Chief shall make
assignment of the case to an appropriate staff member to ensure propriety of
services.
c) For the purpose of this Section, "family member"
shall mean spouse, sibling, child, parent, parent-in-law, sibling-in-law, or
any other blood relative who resides in the household of the employee or
employee's spouse.
d) For the purpose of this Section, "close friend"
shall mean any individual who has such a relationship with the employee that
would cause a conflict of interest or the appearance of impropriety.
e) Any employee who knows of or suspects that services to another
DHS-DRS employee, individual who holds a contract with DHS-DRS, DHS-DRS
Advisory Council member, family member of a DHS-DRS employee, or close friend
of a DHS-DRS employee has not been reported as required in subsection (a) above
shall report the situation to his/her immediate supervisor. The immediate
supervisor must investigate the situation and take appropriate action. Appropriate
action may include reassignment of the case and discipline of the employee
violating these requirements if there is evidence the employee knew the
individual to be an individual described in subsection (a) above and failed to
report the situation.
(Source: Amended at 30 Ill.
Reg. 7758, effective April 6, 2006)
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