TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.1000 DEFINITIONS
Section 220.1000 Definitions
The following terms have the
meaning ascribed to them here whenever the term is used in this Part.
Abuse – any
physical or mental injury or sexual assault inflicted on a participant other
than by accidental means in a facility. Abuse means:
Physical abuse
refers to the infliction of injury on a participant that occurs other than by
accidental means and that requires (whether or not actually given) medical
attention.
Mental injury
arises from the following types of conduct:
Verbal abuse
refers to the use by a licensee, employee or agent of oral, written or gestured
language that includes disparaging and derogatory terms to patients or within
their hearing or seeing distance, regardless of their age, ability to
comprehend or disability.
Mental abuse
includes, but is not limited to, humiliation, harassment, threats of punishment
or deprivation, or offensive physical contact by a licensee, employee or agent.
Sexual harassment or sexual coercion perpetrated by a licensee, employee or
agent.
Sexual
assault – an act of nonconsensual sexual conduct or sexual penetration, as
defined in Section 11-0.1 of the Criminal Code of 2012, including, without
limitation, acts prohibited under Sections 11-1.20 through 11-1.60 of the
Criminal Code of 2012.
Act – the
Alternative Health Care Delivery Act.
Active
treatment – an interaction between a participant and staff member that is
intended to result in greater autonomy or independence for the participant.
Board – the
State Board of Health. (Section 10 of the Act)
Case Manager –
a person who is responsible for organizing the provision of services to the
participant.
Charitable
Care – the intentional provision of free or discounted services to persons who
cannot afford to pay for them.
Community-Based
Residential Rehabilitation Center Model or Model – a designated site that
provides rehabilitation or support, or both, for persons who have experienced an
acquired brain injury, who are medically stable, and who no longer require
acute rehabilitation care or intense medical or nursing services. (Section
35(4) of the Act)
Comparable
Health Care Providers – other community-based residential rehabilitation
programs in the region that are accredited by the Commission on Accreditation
of Rehabilitation Facilities (CARF) pursuant to Section 35(4) of the Act.
Demonstration
Program or Program – a program to license and study alternative health care
models authorized under the Act. (Section 10 of the Act)
Department – the
Illinois Department of Public Health. (Section 10 of the Act)
Dietician – a
person who is a licensed dietician as provided in the Dietetic and Nutrition
Services Practice Act.
Director – the
Director of Public Health or designee. (Section 10 of the Act)
Individual
Rehabilitation Plan – a coordinated plan that identifies rehabilitation goals
and outcomes based on the participant's preferences, strengths, and challenges.
Inspection –
any survey, evaluation, or investigation of the Community-Based Residential
Rehabilitation Center Model's compliance with the Act and this Part by the
Department or designee.
Least
Restrictive – treating individuals in the least intrusive manner and the least
intrusive environment possible, given each individual's needs and the risk of
harm to self or others.
Licensee – a
person or entity licensed to operate the Community-Based Residential
Rehabilitation Center Model.
Life Skills Trainer – a person who
meets the minimum qualifications in Section 220.700(k) and provides training,
assistance and supervision to participants in the areas of living skills,
therapeutic recreation, and other forms of assistance in both residential and
community settings.
Neuropsychologist
– a person who is licensed as a psychologist under the Clinical Psychologist
Licensing Act who specializes in brain-behavior relationships. The
neuropsychologist administers a series of tests to evaluate the person's
cognitive, emotional, intellectual, and academic/vocational skills.
Occupational
Therapist, Registered (OTR) – a person who is registered as an occupational
therapist under the Illinois Occupational Therapy Practice Act.
Operator – a
person responsible for the control, maintenance and governance of the Model,
its personnel and physical plant.
Owner – an
individual, partnership, corporation, association or other person who owns the
Model.
Participant –
a person who resides in or receives services from a Community-Based Residential
Rehabilitation Center Model.
Participant's
Representative – a person authorized by the participant or by law to act on
behalf of the participant.
Physical
Therapist – a person who is registered as a physical therapist under the
Illinois Physical Therapy Act.
Physician – a
person licensed to practice medicine in all its branches under the Medical
Practice Act of 1987.
Registered
Nurse – a person who is licensed as a registered professional nurse under the Nurse
Practice Act.
Rehabilitation
Team – the primary decision-making body, including the participant and primary
rehabilitation personnel, that designs and delivers the aspects of the
rehabilitation plan.
Residence –
the place where a participant lives that is owned or leased and operated by the
Model.
Social Worker –
a person who is a licensed social worker or a licensed clinical social worker
under the Clinical Social Work and Social Work Practice Act.
Speech/Language
Pathologist – a person who is licensed under the Illinois Speech-Language
Pathology and Audiology Practice Act and is responsible for diagnosis and
treatment of communication disorders, swallowing disorders, and cognitive
difficulties.
State Fire
Marshal – the Office of the State Fire Marshal, Division of Fire Prevention.
Substantial
Compliance – meeting requirements except for variance from the strict and
literal performance, which results in unimportant omissions or defects given
the particular circumstances involved.
(Source:
Amended at 42 Ill. Reg. 16740, effective August 30, 2018)
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.1050 REFERENCED MATERIALS
Section 220.1050 Referenced
Materials
The following materials are
referenced in this Part:
a) State of Illinois Statutes:
1) Alternative Health Care Delivery Act [210 ILCS 3]
2) Criminal Code of 2012 [720 ILCS 5]
3) Dietetic and Nutrition Services Practice Act [225 ILCS 30]
4) Illinois Occupational Therapy Practice Act [225 ILCS 75]
5) Illinois Physical Therapy Act [225 ILCS 90]
6) Medical Practice Act of 1987 [225 ILCS 60]
7) Nurse Practice Act [225 ILCS 65]
8) Clinical Social Work and Social Work Practice Act [225 ILCS
20]
9) Clinical Psychologist Licensing Act [225 ILCS 15]
10) Illinois Speech-Language Pathology and Audiology Practice Act
[225 ILCS 110]
11) Illinois Health Facilities Planning Act [20 ILCS 3960]
12) Nursing Home Care Act [210 ILCS 45]
13) Health Care Worker Background Check Act [225 ILCS 46]
b) Federal Statutes
Social
Security Act (42 USC ch. 7)
c) State of Illinois Rules
1) Control of Communicable Diseases Code (77 Ill. Adm. Code 690)
2) Control of Tuberculosis Code (77 Ill. Adm. Code 696)
3) Food Service Sanitation Code (77 Ill. Adm. Code 750)
4) Drinking Water Systems Code (77 Ill. Adm. Code 900)
5) Public Area Sanitary Practice Code (77 Ill. Adm. Code 895)
6) Private Sewage Disposal Code (77 Ill. Adm. Code 905)
7) Illinois Accessibility Code (71 Ill. Adm. Code 400)
8) Practice and Procedure in Administrative Hearings (77 Ill.
Adm. Code 100)
9) Health Care Worker Background Check Code (77 Ill. Adm. Code
955)
(Source:
Amended at 42 Ill. Reg. 16740, effective August 30, 2018)
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.1100 DEMONSTRATION PROGRAM ELEMENTS
Section 220.1100 Demonstration
Program Elements
a) There shall be an authorized Community-Based Residential
Rehabilitation Center Alternative Health Care Model in the Demonstration
Program. The Community-Based Residential Rehabilitation Center shall be
located in the area of Illinois south of Interstate Highway 70. (Section
30(a-15) of the Act)
b) As an integral part of the services provided, individuals
are housed in a supervised living setting while having immediate access to the
community. The Residential Rehabilitation Center authorized by the Department
may have more than one residence included under the license. A residence may be
no larger than 12 beds and shall be located as an integral part of the
community. (Section 35(4) of the Act)
c) The programs provided in this setting shall be accredited
by the Commission on Accreditation of Rehabilitation Facilities (CARF). The
Program shall have been accredited by CARF as a brain injury
community-integrative program for at least 3 years prior to licensure under
the Act and this Part. (Section 35(4) of the Act)
d) The average length of stay in a Community-Based Residential
Rehabilitation Center shall not exceed four months calculated after June 1,
2000. (Section 35(4) of the Act)
e) The Community-Based Residential Rehabilitation Center
Demonstration Program (Program) shall be reviewed annually by the Board to
determine if it should continue operation for a period up to five years.
f) A Community-Based Residential Rehabilitation Center Model
(Model) shall be licensed pursuant to this Part to be considered a participant
in the Program.
g) At the midpoint and end of the Program, the Board shall
evaluate and make recommendations to the Governor and the General Assembly,
through the Department, regarding the Program, in accordance with Section
20(b) of the Act. (Section 20(b) of the Act)
h) The Department shall deposit all application fees, renewal
fees and fines collected under the Act and this Part into the Regulatory
Evaluation and Basic Enforcement Fund in the State Treasury. (Section
25(d) of the Act)
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.1200 APPLICATION FOR AND ISSUANCE OF A LICENSE TO OPERATE A COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER MODEL
Section 220.1200 Application
for and Issuance of a License to Operate a Community-Based Residential
Rehabilitation Center Model
a) Applications for a license to operate a Community-Based
Residential Rehabilitation Care Center Model shall be in writing on forms
provided by the Department. The application shall be made under oath and shall
contain the following:
1) Proof of a Certificate of Need to establish and operate a
Community-Based Residential Rehabilitation Center Model issued by the Health
Facilities Planning Board under the Illinois Health Facilities Planning Act;
2) The name of the proposed Model;
3) The address of the proposed Model;
4) A precise description of the site of the proposed Model;
5) The number of residences;
6) The number of beds per residence;
7) The number of non-resident participants;
8) The name and address of the registered agent or other individual
authorized to receive Service of Process for the Model licensee;
9) The name, address and Illinois license numbers of the
following persons:
A) Medical Director,
B) Supervisor of medical services, and
C) Program Coordinator/Director;
10) The Model's admission protocol and transfer criteria as
required by Section 220.1700;
11) Information regarding any conviction of the owner or operator
of the proposed Model of a felony or of any other crime under the laws of any
state or of the United States arising out of or in connection with the
operation of a health care facility; and
12) Information regarding any encumbrance on a health care license
issued in Illinois or any other state to the owner or operator of the proposed
Model.
b) An application for initial and renewal licensure shall be
accompanied by an application fee of $500 plus $100 for each Community-Based
Residential Rehabilitation Center Model bed.
c) Upon receipt and review of a complete application for
licensure, the Department shall conduct an inspection to determine compliance
with the Act and this Part.
d) If the proposed Model is found to be in substantial compliance
with the Act and this Part, the Department shall issue a license for a period
of one year. (Section 30 of the Act) The license shall not be
transferable; it is issued to the licensee and for the specific location and
number of beds identified in the application.
e) An application for license renewal shall be filed with the
Department 90 to 120 days prior to the expiration of the license, on forms
provided by the Department.
1) The renewal application shall comply with the requirements of
subsections (a) and (b) of this Section; and
2) Upon receipt and review of a complete application for license
renewal, the Department may conduct a survey. The Department shall renew the
license in accordance with subsection (d) of this Section.
f) The Department may issue a provisional license to any
Community-Based Residential Rehabilitation Center Model that does not
substantially comply with the provisions of the Act and this Part:
1) A provisional license may be issued only if the Department
finds that:
A) The Model has undertaken changes and corrections which upon
completion will render the Model in substantial compliance with the Act and
this Part; and
B) The health and safety of the participants in the Model will
be protected during the period for which the provisional license is issued.
(Section 30(c) of the Act)
2) The Department shall advise the applicant or licensee of
the conditions under which the provisional license is issued, including:
A) The manner in which the Model fails to comply with the
provisions of the Act and this Part;
B) The changes and corrections that shall be completed;
C) The time within which the necessary changes and corrections
shall be completed (Section 30(c) of the Act); and
D) The interim actions that are necessary to protect the health
and safety of the participants.
g) If, after obtaining its initial Certificate of Need, an
Alternative Health Care Delivery Model that is a Community Based Residential
Rehabilitation Center seeks to increase the bed capacity of that Center, it
must obtain a Certificate of Need from the Health Facilities Planning Board
before increasing the bed capacity. (Section 30(b) of the Act)
h) The Community-Based Residential Rehabilitation Center Model
license or provisional license shall be prominently displayed in an area accessible
to the public.
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.1300 OBLIGATIONS AND PRIVILEGES OF COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER MODELS
Section 220.1300 Obligations
and Privileges of Community-Based Residential Rehabilitation Center Models
a) Community-Based Residential Rehabilitation Center Models
shall, within 30 days after licensure, seek certification under Titles XVIII
and XIX of the Federal Social Security Act. (Section 30(d) of the Act)
b) Community-Based Residential Rehabilitation Center Models shall
provide charitable care consistent with that provided by comparable health care
providers in the geographic area. (Section 30(d) of the Act)
c) A licensed Community-Based Residential Rehabilitation
Center Model that continues to be in substantial compliance after the
conclusion of the demonstration program shall be eligible for annual
license renewals unless and until a different licensure program for that
type of health care model is established by legislation. (Section 30(c) of
the Act)
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.1400 INSPECTIONS AND INVESTIGATIONS
Section 220.1400 Inspections
and Investigations
a) The Department shall perform licensure inspections of
Community-Based Residential Rehabilitation Center Models, as deemed
necessary, to ensure compliance with the Act and this Part. (Section 25(c)
of the Act)
b) All Community-Based Residential Rehabilitation Center Models
to which this Part applies shall be subject to and shall be deemed to have
given consent to all inspections by properly identified personnel of the
Department, or by other such properly identified persons as the Department
might designate. In addition, representatives of the Department shall have
access to and may reproduce or photocopy any books, records, and other
documents maintained by the Model or the licensee to the extent necessary to
carry out the Act and this Part.
c) The Department shall investigate an applicant or licensee
whenever it receives a verified complaint in writing of any person setting
forth facts which, if proven, would constitute grounds for the denial of an
application for a license, refusal to renew a license, or suspension or
revocation of a license. (Section 50 of the Act)
d) The Department may also investigate an applicant or
licensee on its own motion or based upon complaints received by mail,
telephone, or in person. (Section 50 of the Act)
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.1500 NOTICE OF VIOLATION AND PLAN OF CORRECTION
Section 220.1500 Notice of
Violation and Plan of Correction
a) Upon determination that the licensee or applicant is in
violation of the Act or this Part, the Department shall issue a written Notice
of Violation and request a plan of correction. The notice shall specify the
violations, and shall instruct the licensee or applicant to submit a plan of
correction to the Department within 10 days after receipt of the Notice.
b) Within the ten-day period, a licensee or applicant may request
additional time for submission of the plan of correction. The Department may
extend the period for submission of the plan of correction for an additional 30
days, when the Department finds that corrective action by the Model to abate or
eliminate the violations will require substantial capital improvement. The
Department will consider the extent and complexity of necessary physical plant
repairs and improvements and any impact on the health, safety, or welfare of
the patients of the Model in determining whether to grant a requested
extension.
c) Each plan of correction shall be based on an assessment by the
Model of the conditions or occurrences that are the basis of the violations and
an evaluation of the practices, policies, and procedures that have caused or
contributed to the conditions or occurrences. Evidence of such assessment and
evaluation shall be maintained by the Model. Each plan of correction shall
include:
1) A description of the specific corrective action the Model is
taking, or plans to take, to abate, eliminate, or correct the violations cited
in the Notice;
2) A description of the steps that will be taken to avoid future
occurrences of the same and similar violations; and
3) A specific date by which the corrective action will be
completed.
d) Submission of a plan of correction shall not be considered an
admission by the Model that the violation has occurred.
e) The applicant or licensee may submit additional information in
response to the Notice of Violation that it believes will clarify the condition
or alleged violations. The Department will consider the information in
reviewing the applicant's or licensee's response and the plan of correction.
f) The Department shall review each plan of correction to ensure
that it provides for the abatement, elimination, or correction of the
violation. The Department shall reject a submitted plan only if it finds any
of the following deficiencies:
1) The plan does not address the conditions or occurrences that
are the basis of the violation and an evaluation of the practices, policies,
and procedures that have caused or contributed to the conditions or
occurrences.
2) The plan is not specific enough to indicate the actual actions
the Model will be taking to abate, eliminate, or correct the violation.
3) The plan does not provide for measures that will abate,
eliminate, or correct the violation.
4) The plan does not provide steps that will avoid future
occurrences of the same and similar violations.
5) The plan does not provide for timely completion of the
corrective action, considering the seriousness of the violation, any possible
harm to the participants, and the extent and complexity of the correction
action.
g) The Department shall notify the licensee or applicant if the
plan of correction is rejected, including specific reasons for the rejection of
the plan. The Model shall submit a modified plan that addresses the
requirements of subsection (c) of this Section within five days after receipt
of notice of rejection.
h) If a licensee or applicant fails to make a timely submission
of a modified plan of correction, or such modified plan is not acceptable to
the Department, a plan of correction shall be specified and imposed by the
Department.
i) The Department shall verify the completion of the corrective
action required by the plan of correction within the specified time period
during subsequent investigations, surveys, and evaluations of the Model.
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.1600 ADVERSE LICENSURE ACTION
Section 220.1600 Adverse
Licensure Action
a) Before denying a license application, refusing to renew a
license, suspending a license, revoking a license, or assessing an
administrative fine, the Department shall notify the applicant or the licensee
in writing. The notice shall specify the charges or reasons for the
Department's contemplated action, and shall provide the applicant or licensee
an opportunity to file a request for a hearing within 10 days after receiving
the notice. (Section 50 of the Act)
1) A failure to request a hearing within 10 days shall
constitute a waiver of the applicant's or licensee's right to a hearing.
(Section 50 of the Act)
2) The hearing shall be conducted by the Director or an
individual designated in writing by the Director as an Administrative Law
Judge, and shall be conducted in conformance with the Department's Rules of
Practice and Procedure in Administrative Hearings (77 Ill. Adm. Code 100) and
Section 65 of the Act. (Section 55 of the Act)
b) A license may be denied, suspended, or revoked, or the
renewal of a license may be denied or administrative fine assessed, for any
of the following reasons:
1) Violation of any provision of the Act or this Part.
2) Conviction of the owner or operator of the
Community-Based Residential Rehabilitation Center Model of a felony or of
any other crime under the laws of any state or of the United States arising out
of or in connection with the operation of a health care facility. The record
of conviction or a certified copy of it shall be conclusive evidence of
conviction.
3) An encumbrance on a health care license issued in Illinois
or any other state to the owner or operator of the Community-Based
Residential Rehabilitation Center Model.
4) Revocation of any facility license issued by the Department
during the previous five years or surrender or expiration of the license during
the pendency of action by the Department to revoke or suspend the license
during the previous five years, if the prior license was issued to the
individual applicant or a controlling owner or controlling combination of
owners of the applicant or any affiliate of the individual applicant or
controlling owner of the applicant or affiliate of the applicant was a
controlling owner of the prior license. (Section 45 of the Act)
c) An action to assess an administrative fine may be initiated in
conjunction with or in lieu of other adverse licensure action.
d) The amount of an administrative fine shall be determined based
on consideration of the following:
1) The nature and severity of the violations;
2) The Model's diligence in correcting the violations;
3) Whether the Model had been previously cited for similar
violations;
4) The number of violations;
5) The duration of uncorrected violations; and
6) The impact or potential impact of the violations on patient
health and safety.
e) The administrative fine shall be calculated in relation to the
number of days the violation existed, or continues to exist if it has not been
corrected. The total amount of the fine assessed shall fall within the
following parameters:
1) For a violation that occurred as a single event or incident –
between $100 and $5,000 per violation.
2) For a violation that was or is continuing beyond a single
event or incident – between $100 and $500 per day per violation.
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.1700 POLICIES AND PROCEDURES
Section 220.1700 Policies
and Procedures
a) The licensee shall have policies and procedures that implement
and are consistent with the provisions of this Part.
b) The licensee shall have infection control policies and
procedures, which shall include at least the following:
1) Compliance with the Department's Control of Communicable
Diseases Code (77 Ill. Adm. Code 690);
2) The use of universal precautions and isolation techniques;
3) A continuing program of instruction for all personnel on the
mode of spread of infections; and
4) Posted handwashing techniques.
c) The licensee shall provide for the registration and
disposition of complaints without threat of discharge or other reprisal against
any employee, volunteer, participant or participant's representative.
d) The licensee shall have policies covering disaster
preparedness, including a written plan for staff and children to follow in case
of fire, explosion, severe weather, earthquakes or other hazardous circumstance
or emergency.
1) All personnel shall be trained in the proper use of a fire
extinguisher.
2) All personnel shall be trained in the evacuation plan.
e) The licensee shall develop, with the approval of the medical
director, policies and procedures to be followed during various medical
emergencies. The types of medical emergencies addressed should be based on the
needs of the participants being served and may include, but are not limited to,
foreign body aspiration, poisoning, allergic reactions, asthma, convulsions,
insulin shock, and acute respiratory distress.
f) The licensee shall develop policies and procedures concerning
the transportation of non-resident participants.
g) The licensee shall develop policies and procedures concerning
the handling of participants' funds. Such policies and procedures shall be at
least as stringent as those set forth in Section 2-201 of the Nursing Home Care
Act [210 ILCS 45/2-201].
h) The licensee shall develop policies and procedures concerning
the role and level of supervision of students and interns in the operation of
the Model and the care of participants.
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.1800 ADMISSION PRACTICES
Section 220.1800 Admission
Practices
a) The licensee shall designate the individual or group that is
responsible for making admission decisions.
b) The licensee shall establish written admission criteria that:
1) Identify individuals who can be served by the programs
available through the Model;
2) Ensure nondiscrimination of participants based on disability,
race, religion, sex, source of payment, and any other basis recognized by
applicable State and federal laws;
3) Ensure that participants are medically stable and no longer
require acute rehabilitative care or intense medical or nursing services.
(Section 35(4) of the Act)
c) The licensee shall establish a preadmission screening process
to ensure that the admission criteria are met and that outcome goals are
addressed. The proposed plan of care shall serve as the rehabilitation plan
until the comprehensive assessment is completed and a rehabilitation plan is
developed for the individual.
d) Physician orders for medications (if necessary) and
information concerning any other immediate medical care needs shall be
submitted to the licensee at the time of the participant's admission.
(Source:
Amended at 42 Ill. Reg. 16740, effective August 30, 2018)
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.1900 PARTICIPANT ASSESSMENT
Section 220.1900 Participant
Assessment
a) The licensee shall establish policies and procedures defining
the assessment process.
b) Within two weeks after admission, each participant shall be
assessed by a physician, a registered nurse, and a case manager. In addition,
a speech/language pathologist, occupational therapist, or neuropsychologist
shall complete an assessment of the participant's cognitive abilities. The
physician, with input from the registered nurse, shall determine the
participant's need for evaluation by a dietician or other specialized medical
evaluations. Participants who were admitted prior to June 1, 2000, shall have
an assessment completed within 60 days after June 1, 2000, unless an assessment
has already been completed. An assessment, which meets the requirements of
this Section, completed at a hospital may be accepted by the Model.
c) The assessment shall:
1) Identify pathological diagnoses or conditions requiring
rehabilitation;
2) Identify the potential benefits related to rehabilitation
intervention;
3) Include the desired outcomes and expectations of the
participant;
4) Include the outcomes anticipated by the persons conducting the
assessments;
5) Use assistive technology, as needed, in the assessment
process;
6) Be used to direct the development of the participant's
rehabilitation plan; and
7) Coordinate with the assessments completed prior to admission
to the extent possible to avoid duplicative testing.
d) Assessment outcomes shall be reported to appropriate personnel
and to the participant and/or participant's representative.
e) Further assessments shall be completed by appropriate staff
members to develop a rehabilitation plan and refine the outcome goals specific
to the individual.
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.2000 INDIVIDUAL REHABILITATION PLAN
Section 220.2000 Individual
Rehabilitation Plan
a) Within 10 business days after completion of the assessment
conducted pursuant to Section 220.1900, the results of the assessment (designed
by the rehabilitation team) shall be used to revise the individualized
rehabilitation plan to establish goals and objectives that incorporate the
unique strengths, abilities, and preferences of the person served and relate to
the services and environment to which the person will be discharged. The
design of individualized program plans shall be consistent with the outcome
goals that are established for each resident. (Section 35(4) of the Act)
b) The individual rehabilitation plan shall include, at a
minimum:
1) The desired outcome goals for the program;
2) Identification of targeted objectives to achieve the outcome
goals;
3) Services needed to support the targeted objectives;
4) Anticipated time frames for accomplishing the goals and
objectives; and
5) Persons responsible for implementing the rehabilitation plan.
c) The licensee shall define the members of the rehabilitation
team who will develop and review the rehabilitation plan. The members of the
rehabilitation team shall include, at a minimum:
1) The participant;
2) Participant representative, if he or she chooses to
participate, and any other persons chosen by the participant;
3) A person assigned to coordinate services for the person (case
manager or designee);
4) A nurse; and
5) Persons providing services for the participant, based on the
assessment.
d) The rehabilitation team shall meet at least every 30 days to
implement and modify, as needed, the rehabilitation plan and discharge plan.
e) The case manager or case manager designee shall ensure that
the rehabilitation plan is implemented and the appropriate services are
coordinated to ensure the rehabilitation plan is followed.
(Source: Amended at 42 Ill. Reg. 16740, effective August 30, 2018)
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.2100 PARTICIPANT RIGHTS
Section 220.2100 Participant
Rights
a) The licensee shall establish a Participant's Bill of Rights,
which shall include:
1) The right to information to facilitate decision making;
2) The right to be free of harm from physical abuse, mental
abuse, sexual abuse, and physical punishment;
3) The right to access and/or referral to guardians,
conservators, self-help groups, and/or advocacy groups, and legal assistance;
4) The protection of basic human rights, including rights to
adequate food, shelter, education, dignity, and respect;
5) The right to request discharge from the facility;
6) The right to equal and effective treatment;
7) The right to confidentiality;
8) The right to refuse treatment;
9) The right to have input into the rehabilitation plan;
10) Freedom from discrimination on the basis of race, religious
practice, color, national origin, sex, age, handicap, marital status, or source
of payment;
11) The right to engage in unrestricted communication;
12) The right to privacy (but not necessarily a single bedroom);
13) The right to retain and use personal clothing and
possessions;
14) Unless previously arranged, the right not to be transferred or
discharged, except in an emergency situation. The individual, his or her
guardian (if applicable), and other responsible persons shall be notified
immediately;
15) The right to the services of a representative of the State
agency or program charged with regulating, licensing, or monitoring the
program;
16) The right to seek legal assistance;
17) The right to pursue productive and recreational choices;
18) The right to be paid for labor provided to the Model, other
than labor that is an element of the rehabilitation program as outlined in the
Individual Rehabilitation Plan;
19) The right to regularly review the rehabilitation plan;
20) The right to make recommendations for changes in Model policy
that will have an impact on the participant or the participant's rehabilitation
program;
21) The right to choose a personal physician;
22) The right to make contacts with the community and to achieve
the highest level of independence, autonomy, and interaction with the
community; and
23) The right to determine, within the bounds of good personal
hygiene, his or her dress, hair style, or other personal choices according to
individual preference.
b) The licensee shall establish a Participants' Bill of Rights
policy, which includes:
1) A mechanism to communicate these policies to the persons
served;
2) Grievance procedures; and
3) Procedures for documenting, investigating, and resolving
allegations of infringements of rights, including reporting to the Department.
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.2200 PARTICIPANT CARE AND TREATMENT SERVICES
Section 220.2200 Participant
Care and Treatment Services
a) The licensee shall provide access to appropriate emergency and
specialty medical services.
b) A case manager shall be designated for each participant. A
case manager may serve one or more participants. The provision of services for
each participant shall be organized through the case manager or case manager
designee who shall:
1) Assume responsibility for implementation of the rehabilitation
plan;
2) Assist the participant in becoming oriented to his/her
program;
3) Enable the program to proceed in an orderly, purposeful, and
goal-oriented manner;
4) Promote the program's responsiveness to the needs and
preferences of the participant;
5) Promote the participant's ongoing engagement in discussions of
plans, goals and status;
6) Participate consistently in team conferences concerning the
participant;
7) Maintain communication with family members, guardian (if
designated), and funding source of the participant; and
8) Facilitate the discharge process and arrangements for the
discharge plan.
c) Functional outcome goals shall be established for each
individual. The licensee shall provide those services that are indicated
by the rehabilitation plan and consistent with the outcome goals and the
overall needs of the individual. Services shall include, but not be limited
to:
1) Case management;
2) Training and assistance with activities of daily living;
3) Nursing consultation;
4) Traditional therapies (physical, occupational, speech);
5) Functional interventions in the residence and community
(job placement, shopping, banking, recreation);
6) Counseling;
7) Self-management strategies;
8) Productive or vocational activities; and
9) Multiple opportunities for skill acquisition and practice
throughout the day. (Section 35(4) of the Act)
d) The Program shall provide active and least restrictive
treatment.
1) The Program shall provide active treatment through the
delivery of services that are intended to promote the personal autonomy or
independence of all persons served. This shall be reflected in program
philosophies or missions, as well as trainings, materials, practices, and staff
performance appraisal systems.
2) The Program shall deliver services in the least restrictive or
intrusive manner possible and in a living situation that affords the greatest
degree of autonomy possible for each person served.
A) With respect to interventions, programs shall adopt a model for
determining procedural restrictiveness and shall demonstrate or justify in each
situation that less restrictive procedures have been tried or considered prior
to implementing any procedure that could impinge on an individual's rights.
B) Clinical documentation shall reflect that persons are treated
in or are being prepared to reside in the least restrictive living arrangements
possible, considering their existing strengths and needs.
e) Day treatment or individualized outpatient services shall
be provided for persons who reside in their own home (Section 35(4) of the
Act) at the request of a physician or funding agency and shall meet the
following criteria:
1) Assessment need be completed only for the specific service, or
services, to be provided by the Model.
2) The rehabilitation team for the participant receiving
outpatient services shall include the participant, the participant's
representative, if desired, and those therapists providing services.
3) Each service provided shall develop treatment goals for the
participant.
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.2300 PARTICIPANT RECORD REQUIREMENTS
Section 220.2300 Participant
Record Requirements
The licensee shall maintain
participant records that are accessible to the participant and to service
providers. Confidentiality of participants' medical records shall be ensured.
Records shall include, but are not limited to:
a) Medical records;
b) Preadmission screening results;
c) Participant initial and ongoing assessment results;
d) Records pertaining to participants' property; and
e) Individualized rehabilitation plan.
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.2400 RESIDENTIAL SERVICES
Section 220.2400 Residential
Services
a) The licensee shall provide 24-hour supervision in each
congregate living environment. At least one staff member shall be present in
each residence at all times when participants are present.
b) The licensee shall provide an emergency response system.
c) The licensee shall provide 24-hour access to assistance in
each apartment living setting.
d) The licensee shall have policies and procedures in place to
guide decisions regarding the necessary level of supervision each participant
requires in the residence and the community.
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.2500 MEDICATION ADMINISTRATION
Section 220.2500 Medication
Administration
a) Except for medications allowed in subsection (f), the only
medications allowed in the residence are those for particular individual
participants. The medication of each participant shall be kept and stored in
the original container received from the pharmacy or as packaged by the nurse,
when preparing unit dose packages from multi-dose containers.
1) Each multi-dose medication container shall indicate the
participant's name, physician's name, prescription number, name, strength of
dose, route of administration, frequency of dose and quantity of drug, date
this container was last filled, the initials of the pharmacist filling the
prescription, the identity of the pharmacy, the refill date and any necessary
special instructions.
2) Each single unit or unit dose package shall contain the
proprietary and nonproprietary name of the drug and the strength of the dose.
The name of the participant and the physician do not have to be on the label of
the package, but they must be identified with the package in a straightforward
method to assure the drug is administered to the correct person.
3) When the unit dose system is used for packaging oral
medication, house staff trained in administering medication may assist
participants in the self-administration or in taking their medication by
carrying the medication from the locked area where it is stored and handing it
to the participant. If the participant is unable to receive or open the
container, staff may open the container for the participant and assist him or her
in consuming or applying the medication. If cognitive or behavioral
limitations result in poor compliance, staff may open the container for the
participant.
b) All oral medication packaged in multi-dose containers,
prescribed medication given through a feeding tube, and all parenteral
medication must be administered by a licensed nurse or physician, and all
intravenous parenteral medication must be administered by a registered nurse or
physician, unless the medication is self-administered by the participant.
c) All participants shall be evaluated by the rehabilitation team
to determine their self-medication capability. Each participant determined to
have the capability to learn to administer his or her own medications shall
have written objectives developed by the team based on this evaluation and
stated in specific behavioral terms that permit the progress of the resident to
be assessed and recorded.
d) The licensee shall provide, either directly or through
arrangements with a consultant nurse, training and supervision necessary for
identified participants to gain independence in self-administering their own
medications as approved in writing by the participant's physician, and
documented in the participant's individual plan.
e) To be considered "capable of self-administering their own
medications," participants must, at a minimum, be able to identify their
medication by size, shape, or color and know when they should take it, and the
amount to be taken each time.
f) A licensee may stock a small supply of medications regularly
available without prescription at a commercial pharmacy, such as
over-the-counter cough syrups, laxatives, and analgesics. These shall be given
to a participant only upon the order of a physician.
g) The licensee shall have in each residence a first aid kit that
contains items appropriate to treat minor cuts, burns, and abrasions.
h) All medications shall be properly stored in a secured location
not accessible to unauthorized individuals.
(Source: Amended at 42 Ill. Reg. 16740, effective August 30, 2018)
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.2600 DISCHARGE AND FOLLOW-UP PRACTICES
Section 220.2600 Discharge
and Follow-up Practices
a) The licensee shall prepare written discharge plans prior to
discharge of each participant.
b) The discharge plan shall include:
1) Participant's diagnosis of disability;
2) Outcome goals established for the rehabilitation plan;
3) Summary of the services provided;
4) Outcome goals achieved and not achieved;
5) Reason for discharge; and
6) Recommendations and referrals to assist the participant after
discharge.
c) The licensee shall conduct appropriate follow-up on all
persons served after discharge.
d) The follow-up activities shall be summarized in a report that
directly relates the participant's current status to his/her status at
discharge.
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.2700 PERSONNEL
Section 220.2700 Personnel
a) The licensee shall provide adequate, properly trained and
supervised staff to meet each participant's individual rehabilitation plan.
Services shall be provided by a coordinated rehabilitation team.
b) The licensee shall define, through job descriptions, the minimum
education and experience requirements for all staff, consultants, and contract
staff providing services to the Community-Based Residential Rehabilitation
Center Model.
c) The licensee shall provide an initial orientation and routine,
pertinent training to all staff. This training may include demonstration,
one-on-one training, small group exercises, or lectures. All training conducted
shall be documented with:
1) Date;
2) Start and end time;
3) Instructors;
4) Course title and short description of content; and
5) Attendance records, including staff member's written
signature.
d) The licensee shall develop and maintain written personnel
policies, which are followed in the operation of the Model.
e) Each employee shall have an initial health evaluation, which
shall be used to ensure that employees are not placed in positions that would
pose undue risk of infection to themselves, other employees, participants or
visitors. Individuals who were employed by the Model prior to June 1, 2000,
shall have an initial health evaluation within six months after licensure of
the Model.
1) The initial health evaluation shall be completed not more than
30 days prior to nor 30 days after the employee's first day of employment.
2) The initial health evaluation shall include a health inventory
from the employee, including an evaluation of the employee's immunization
status.
3) The initial health evaluation shall include tuberculin testing
in accordance with the Department's Control of Tuberculosis Code (77 Ill. Adm.
Code 696).
f) The licensee shall designate a program manager or director.
g) A registered nurse shall be responsible for managing the
day-to-day health needs of every residential participant. Residential staff, as
well as clinical team members, shall support health-related programs, as
requested by the registered nurse under the direction of the treating
physician.
h) The Model shall have a Supervisory Nurse, who shall be a
registered nurse and who shall:
1) Promote the competency, numbers, and staff levels of nursing
personnel appropriate to meet the rehabilitation and complex needs of the
persons served;
2) Identify and implement a nursing program and structure to
ensure that the persons served will receive coordinated services;
3) Provide ongoing monitoring of compliance with nursing
standards in practice and documentation; and
4) Provide orientation and ongoing training in rehabilitation
nursing skills.
i) The Model shall have a Medical Director or Medical Consultant
who coordinates and advises personnel on medical matters. The Medical Director
or Consultant shall:
1) Have training and experience in dealing with the needs of
persons with acquired brain injuries;
2) Be participating in an active clinical practice; and
3) Provide direction and consultation on a regular basis as
dictated by the needs of the persons served.
j) The Model shall employ case managers to organize the
provision of services to participants. Minimum qualifications shall include:
1) A bachelor's degree in a social service field; and
2) Three years of direct service to persons with disabilities, in
either a medical or rehabilitation setting.
k) The Model shall employ life skills trainers to provide
training, assistance and supervision to participants in the areas of living
skills, therapeutic recreation and other forms of assistance in both
residential and community settings. Minimum qualifications shall include:
1) A high school diploma, general education development (GED)
diploma or, in lieu of high school diploma or GED diploma, proof of active
enrollment at a college or university;
2) A valid government issued identification;
3) Certification in cardiopulmonary resuscitation (CPR) and first
aid;
4) Completion of Office of Safety and Health Administration
(OSHA) training;
5) Completion of vital signs and physical transfer training;
6) Ability to manage physical transfers of adults and to lift 50
lbs. for short distances and 3 ft. high;
7) Good written and verbal communications skills;
8) Ability to work independently;
9) Passage of a background check and physical examination in
accordance with requirements of the Department of Children and Family Services
prior to working with adolescent program participants; and
10) For
staff who will be transporting participants, the licensee shall ensure that all
persons who transport participants on behalf of the licensee hold a valid
driver's license and have an insurable driving record.
l) Prior to employing any individual in a position that requires
a State license, the Model shall contact the Illinois Department of Financial
and Professional Regulation to verify that the individual's license is active.
A copy of the license shall be placed in the individual's personnel file.
m) The Model shall check the status of all applicants with the Health
Care Worker Registry prior to hiring.
(Source: Amended at 42 Ill. Reg. 16740, effective August 30, 2018)
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.2800 HEALTH CARE WORKER BACKGROUND CHECK
Section 220.2800 Health Care
Worker Background Check
A facility shall comply with the
Health Care Worker Background Check Act [225 ILCS 46] and the Health Care
Worker Background Check Code (77 Ill. Adm. Code 955).
(Source: Amended at 30 Ill.
Reg. 850, effective January 9, 2006)
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.2900 FOOD SERVICE
Section 220.2900 Food
Service
a) At least three meals a day shall be provided and prepared by
either residential staff or participants assisted by residential staff as
needed.
b) Snacks shall be offered between meals and at bedtime.
c) Menus shall be developed according to the participants'
preferences, ascertained through a group decision-making process, and shall be
reviewed by a dietician.
d) Menus shall be planned at least one week in advance. All
menus, as actually served, shall be kept on file for no fewer than 30 days.
e) If a participant's rehabilitation plan includes training in
meal planning and preparation, this Part shall not preclude that participant
from planning and preparing his or her own meals in the residence.
f) Supplies of staple foods adequate to prepare a minimum of three
days meals and of perishable foods adequate to prepare a minimum of three days
meals shall be maintained on the premises of each residence.
1) Primary
food supply of staple and perishable foods is maintained at a licensee food
distribution location.
2) Life
skills trainers pick up food supplies in three- and four-day intervals.
3) Access
to additional staple and perishable foods is available at the licensee food
distribution location.
g) All food served shall be prepared in accordance with the
Department's Food Service Sanitation Code (77 Ill. Adm. Code 750).
(Source: Amended at 42 Ill. Reg. 16740, effective August 30, 2018)
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.3000 PHYSICAL PLANT
Section 220.3000 Physical
Plant
a) The facility shall be kept in a clean, safe, and orderly
condition and in good repair.
1) Electrical, mechanical, heating/air conditioning, fire
protection and sewage disposal systems shall be maintained.
2) Furnishings and furniture shall be maintained in a clean, safe
condition.
3) Attics, basements, stairways, and similar areas shall be kept
free of accumulation of refuse, newspapers, boxes, and other items.
4) Bathtubs, shower stalls and lavatories shall not be used for
janitorial, laundry or storage purposes.
5) All cleaning compounds, insecticides and other potentially
hazardous compounds or agents shall be stored in locked cabinets or rooms.
b) The licensee shall have an effective means of supplying clean
linen.
1) Clean linen shall be protected from contamination during
handling, transport and storage.
2) Soiled linen shall be handled, transported and stored in a
manner that protects individuals and the environment from contamination.
Soiled diapers shall be placed in special diaper receptacles immediately after
removal from the participant.
c) The water supply shall comply with all applicable State codes
and local ordinances. Each facility shall be served by:
1) Water from a municipal water system; or
2) A water supply that complies with the Department's Drinking
Water Systems Code (77 Ill. Adm. Code 900); or
3) A water supply that complies with the Department's Public Area
Sanitary Practice Code (77 Ill. Adm. Code 895).
d) All sewage and liquid wastes shall be discharged into a public
sewage disposal system or shall be collected, treated, and disposed of in a
private sewage disposal system that is designed, constructed, maintained and
operated in accordance with the Department's Private Sewage Disposal Code (77
Ill. Adm. Code 905).
e) Each residence shall meet the requirements of the Illinois
Accessibility Code (71 Ill. Adm. Code 400).
f) Each residence shall meet the requirements of the local fire
authority or the Illinois State Fire Marshal.
 | TITLE 77: PUBLIC HEALTH
CHAPTER I: DEPARTMENT OF PUBLIC HEALTH SUBCHAPTER c: LONG-TERM CARE FACILITIES
PART 220
COMMUNITY-BASED RESIDENTIAL REHABILITATION CENTER
DEMONSTRATION PROGRAM CODE
SECTION 220.3100 QUALITY ASSESSMENT AND IMPROVEMENT
Section 220.3100 Quality
Assessment and Improvement
a) The licensee shall develop and implement a quality assessment
and improvement program designed to meet at least the following goals:
1) Ongoing monitoring and evaluation of the quality of services
provided by the program, including but not limited to:
A) Accomplishment of outcome goals;
B) Accomplishment of program goals;
C) Participant satisfaction; and
D) Quality of life.
2) Routine review of quality indicators to ensure identification
of problem areas.
3) Identification and implementation of corrective action to
address problem areas.
b) The licensee shall have a written quality assessment plan,
which shall include but is not limited to:
1) A statement of its mission and philosophy;
2) A statement of its goals;
3) Measurable objectives; and
4) Identification of the persons responsible for administering
the program.
c) The Department and the Board shall have access to any
materials or documents generated pursuant to the facility's quality assessment
and improvement or that pertain to utilization and satisfaction, and financial
viability of the facility. Such information shall be used by the Department
and the Board to evaluate and assess the facility in relation to the
requirements of the Act and shall be confidential.
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