Illinois General Assembly

  Bills & Resolutions  
  Compiled Statutes  
  Public Acts  
  Legislative Reports  
  IL Constitution  
  Legislative Guide  
  Legislative Glossary  

 Search By Number
 (example: HB0001)
Search Tips

Search By Keyword

Illinois Compiled Statutes

 ILCS Listing   Public Acts  Search   Guide   Disclaimer

Information maintained by the Legislative Reference Bureau
Updating the database of the Illinois Compiled Statutes (ILCS) is an ongoing process. Recent laws may not yet be included in the ILCS database, but they are found on this site as Public Acts soon after they become law. For information concerning the relationship between statutes and Public Acts, refer to the Guide.

Because the statute database is maintained primarily for legislative drafting purposes, statutory changes are sometimes included in the statute database before they take effect. If the source note at the end of a Section of the statutes includes a Public Act that has not yet taken effect, the version of the law that is currently in effect may have already been removed from the database and you should refer to that Public Act to see the changes made to the current law.

220 ILCS 5/13-901

    (220 ILCS 5/13-901) (from Ch. 111 2/3, par. 13-901)
    (Section scheduled to be repealed on December 31, 2026)
    Sec. 13-901. Operator service provider.
    (a) For the purposes of this Section:
        (1) "Operator service provider" means every
    
telecommunications carrier that provides operator services or any other person or entity that the Commission determines is providing operator services.
        (2) "Aggregator" means any person or entity that is
    
not an operator service provider and that in the ordinary course of its operations makes telephones available to the public or to transient users of its premises including, but not limited to, a hotel, motel, hospital, or university for telephone calls between points within this State that are specified by the user using an operator service provider.
        (3) "Operator services" means any telecommunications
    
service that includes, as a component, any automatic or live assistance to a consumer to arrange for billing or completion, or both, of a telephone call between points within this State that are specified by the user through a method other than:
            (A) automatic completion with billing to the
        
telephone from which the call originated;
            (B) completion through an access code or a
        
proprietory account number used by the consumer, with billing to an account previously established with the carrier by the consumer; or
            (C) completion in association with directory
        
assistance services.
    (b) The Commission shall, by rule or order, adopt and enforce operating requirements for the provision of operator-assisted services. The rules shall apply to operator service providers and to aggregators. The rules shall be compatible with the rules adopted by the Federal Communications Commission under the federal Telephone Operator Consumer Services Improvement Act of 1990. These requirements shall address, but not necessarily be limited to, the following:
        (1) oral and written notification of the identity of
    
the operator service provider and the availability of information regarding operator service provider rates, collection methods, and complaint resolution methods;
        (2) restrictions on billing and charges for operator
    
services;
        (3) restrictions on "call splashing" as that term is
    
defined in 47 C.F.R. Section 64.708;
        (4) access to other telecommunications carriers by
    
the use of access codes including, but not limited to 800, 888, 950, and 10XXX numbers;
        (5) the appropriate routing and handling of emergency
    
calls;
        (6) the enforcement of these rules through tariffs
    
for operator services and by a requirement that operator service providers withhold payment of compensation to aggregators that have been found to be noncomplying by the Commission.
    (c) The Commission shall adopt any rule necessary to make rules previously adopted under this Section compatible with the rules of the Federal Communications Commission no later than one year after the effective date of this amendatory Act of 1993.
    (d) A violation of any rule adopted by the Commission under subsection (b) is a business offense subject to a fine of not less than $1,000 nor more than $5,000. In addition, the Commission may, after notice and hearing, order any telecommunications carrier to terminate service to any aggregator found to have violated any rule.
(Source: P.A. 100-20, eff. 7-1-17.)