(815 ILCS 308/15)
Disclosure to consumers; estimates.
(a) No work for compensation that exceeds $100 shall be commenced without
authorization from the consumer after the disclosure set forth in this Section.
(b) Every motor vehicle collision repair facility shall either (i) give to
consumer a written
estimated price for labor and parts for a specific repair and shall not charge
for work done or parts
supplied in an amount that exceeds the estimate by more than 10% without oral
or written consent
from the consumer; or (ii) give to each consumer a written price limit for each
specific repair and
shall not exceed that limit without oral or written consent of the consumer.
The estimate shall
include the total costs to repair the motor vehicle.
Estimates shall include all charges to be paid by the consumer to complete
including any charges for estimates, diagnostics, storage, and administrative
(c) Motor vehicle collision repair facilities shall describe in the
estimate the major
parts needed to
effectuate the repair and shall designate the parts as either new parts, used
parts, rebuilt or
reconditioned parts, or aftermarket parts
as set forth in Section 10 of
(d) Estimates shall indicate that the collision repair facility may use a
industry standard flat rate (time) manuals, actual time, or condition of the
motor vehicle to determine
labor costs. This disclosure mandate may also be fulfilled by means of a sign
that provides the
same information to the consumer. The sign shall be posted at a location that
can be easily viewed
by the consumer.
(e) If it is necessary to disassemble or partially disassemble a motor
vehicle or motor
in order to provide the consumer a written estimate for required repairs, the
estimate shall show the
cost of any disassembly if the consumer elects not to
proceed with the
repair of the motor vehicle.
(f) The estimate shall include the date the estimate was prepared or the
date the motor vehicle was
presented to the collision repair facility for repair and the odometer reading
on the motor vehicle at the
time the motor vehicle was left with the collision repair facility.
(Source: P.A. 93-565, eff. 1-1-04.)