(220 ILCS 30/9) (from Ch. 111 2/3, par. 409)
Sec. 9.
(a) Any customer receiving service from any electric supplier,
which is not subject to the Public Utilities Act, who contends that he is
not receiving adequate service from that supplier, or who contends that he
is being discriminated against by that supplier, may complain to the
Commission. If the Commission on hearing finds that the service is
inadequate and that there is another supplier whose service would be
adequate and who is willing to serve that customer, the customer shall be
released to such other supplier unless the supplier against whom complaint
is made makes its service to that customer adequate within a reasonable
time to be fixed by the Commission. If there is no such other supplier the
Commission may direct that service be made adequate. If the Commission
finds on hearing that such customer is being discriminated against as
compared with other customers of the electric supplier so supplying such
customer, the Commission shall order such supplier to cease and desist from
such discrimination.
(b) If any electric supplier, which is not subject to the Public
Utilities Act, refuses to serve a customer whom it is obligated to serve
and who has applied for service to the supplier in accordance with the
supplier's standard rules as to service, the Commission, on receiving a
complaint from the customer and after a hearing thereon, may direct the
supplier to serve that customer.
(Source: Laws 1965, p. 1206.)
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