SB1531ham005 100TH GENERAL ASSEMBLY

Rep. Gregory Harris

Filed: 5/29/2018

 

 


 

 


 
10000SB1531ham005LRB100 05772 RJF 41089 a

1
AMENDMENT TO SENATE BILL 1531

2    AMENDMENT NO. ______. Amend Senate Bill 1531, AS AMENDED,
3with reference to page and line numbers of House Amendment No.
44, by replacing line 20 on page 7 through line 10 on page 8 with
5the following:
6    "(a) An alternative retail electric supplier shall not
7submit or execute a change in a customer's electric supply
8service if either: (1) the customer has been verified by an
9approved agency within the preceding 12 months as eligible to
10receive financial assistance from either the Low Income Home
11Energy Assistance Program or the Percentage of Income Payment
12Plan; or (2) the customer has received financial assistance
13within the preceding 12 months from either the Low Income Home
14Energy Assistance Program or the Percentage of Income Payment
15Plan, unless (A) the customer's change in electric supply
16service is pursuant to a government aggregation program adopted
17in accordance with Section 1-92 of the Illinois Power Agency
18Act, or (B) the customer's change in electric supply service is

 

 

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1pursuant to a Commission-approved savings guarantee plan as
2described in subsection (b)."; and
 
3by replacing line 22 on page 8 through line 2 on page 9 with the
4following:
5    "(c) An agreement entered into between an alternative
6retail electric supplier and a customer in violation of this
7Section is void and unenforceable. Before the alternative
8retail electric supplier submits or executes a change in a
9customer's supply service, other than a change pursuant to a
10government aggregation program adopted in accordance with
11Section 1-92 of the Illinois Power Agency Act or pursuant to a
12Commission-approved savings guarantee plan as described in
13subsection (b), the alternative retail electric supplier
14shall: (1) confirm with the customer whether the customer is
15either eligible to receive or has received financial assistance
16within the preceding 12 months from the Low Income Home Energy
17Assistance Program or the Percentage of Income Payment Plan;
18and (2) confirm with the utility whether the utility's records
19at the time of the request indicate that the customer either
20(A) has been verified by an approved agency as a customer who
21is eligible to receive financial assistance within the
22preceding 12 months from either the Low Income Home Energy
23Assistance Program or the Percentage of Income Payment Plan, or
24(B) has received financial assistance within the preceding 12
25months from either the Low Income Home Energy Assistance

 

 

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1Program or the Percentage of Income Payment Plan."; and
 
2on page 15, by replacing lines 14 through 22 with the
3following:
4    "(f) Every alternative retail electric supplier or
5electric utility other than the electric utility in whose
6service area retail customers are located that issue single
7bills to the retail customers for the services provided by such
8alternative retail electric supplier or other electric utility
9and the delivery services provided by the electric utility to
10such customers shall include on the single bills issued to
11residential customers the current utility supply charge that
12would apply to the customer for the billing period if the
13customer obtained supply from the utility, including all fixed
14or monthly supply charges and other charges, credits, or rates
15that are part of the electric supply price.
16    (g) Every electric utility that provides delivery and
17supply services shall include on each bill to residential
18customers who obtain supply from an alternative retail electric
19supplier the electric utility's total supply charge that would
20apply to the customer for the billing period if the customer
21obtained supply from the utility, including all fixed or
22monthly supply charges and other charges, credits, or rates
23that are part of the electric supply price."; and
 
24on page 31, by replacing line 16 with the following:

 

 

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1"therm for competitive gas supply shall"; and
 
2on page 31, by replacing line 21 with the following:
3"comparison rates for gas supply and"; and
 
4on page 36, by replacing lines 11 through 18 with the
5following:
6    "(a) An alternative gas supplier shall not submit or
7execute a change in a customer's gas service if either: (1) the
8customer has been verified by an approved agency within the
9preceding 12 months as eligible to receive financial assistance
10from either the Low Income Home Energy Assistance Program or
11the Percentage of Income Payment Plan; or (2) the customer has
12received financial assistance within the preceding 12 months
13from either the Low Income Home Energy Assistance Program or
14the Percentage of Income Payment Plan, unless the customer's
15change in gas supply service is pursuant to a
16Commission-approved savings guarantee plan as described in
17subsection (b)."; and
 
18on page 37, by replacing lines 5 through 10 with the following:
19    "(c) An agreement entered into between an alternative gas
20supplier and a customer in violation of this Section is void
21and unenforceable. Before the alternative gas supplier submits
22or executes a change in a customer's service, other than a
23change pursuant to a Commission-approved savings guarantee

 

 

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1plan as described in subsection (b), the alternative gas
2supplier shall: (1) confirm with the customer whether the
3customer is either eligible to receive or has received
4financial assistance within the preceding 12 months from the
5Low Income Home Energy Assistance Program or the Percentage of
6Income Payment Plan; and (2) confirm with the utility whether
7the utility's records indicate at the time of the request
8whether the customer either (A) has been verified by an
9approved agency as a customer who is eligible to receive
10financial assistance within the preceding 12 months from either
11the Low Income Home Energy Assistance Program or the Percentage
12of Income Payment Plan, or (B) has received financial
13assistance within the preceding 12 months from either the Low
14Income Home Energy Assistance Program or the Percentage of
15Income Payment Plan."; and
 
16on page 39, by replacing lines 5 through 17 with the following:
17"otherwise ordered by the Commission. Every alternative gas
18supplier that issues a single bill for delivery and supply
19shall include on the single bill issued to a residential
20customer the current utility supply charge that would apply to
21the customer for the billing period if the customer obtained
22supply from the utility, including all fixed or monthly supply
23charges and other charges, credits, or rates that are part of
24the gas supply price.
25    (b) Every gas utility that offers supply choice and

 

 

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1provides delivery and alternative gas supply service on a
2single bill to its residential customers shall include on the
3bill of each residential customer who purchases supply services
4from an alternative gas supplier the gas utility's total supply
5charge for the billing period that would apply to the customer
6for the billing period if the customer obtained supply from the
7utility, including all fixed or monthly supply charges and
8other charges, credits, or rates that are part of the gas
9supply price."; and
 
10by replacing line 7 on page 41 through line 24 on page 59 with
11the following:
 
12    "(815 ILCS 505/2EE)
13    Sec. 2EE. Alternative retail electric supplier Electric
14service provider selection. An alternative retail electric
15supplier electric service provider shall not submit or execute
16a change in a subscriber's selection of a provider of electric
17service unless and until (i) the alternative retail electric
18supplier provider first discloses all material terms and
19conditions of the offer to the subscriber; (ii) the alternative
20retail electric supplier provider has obtained the
21subscriber's express agreement to accept the offer after the
22disclosure of all material terms and conditions of the offer;
23and (iii) the alternative retail electric supplier meets the
24requirements of Sections 16-115A and 16-115E of the Public

 

 

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1Utilities Act; and (iv) the alternative retail electric
2supplier provider has confirmed the request for a change in
3accordance with one of the following procedures:
4    (a) The new alternative retail electric supplier electric
5service provider has obtained the subscriber's written or
6electronically signed authorization in a form that meets the
7following requirements:
8        (1) An alternative retail electric supplier electric
9    service provider shall obtain any necessary written or
10    electronically signed authorization from a subscriber for
11    a change in electric service by using a letter of agency as
12    specified in this Section. Any letter of agency that does
13    not conform with this Section is invalid.
14        (2) The letter of agency shall be a separate document
15    (an easily separable document containing only the
16    authorization language described in subparagraph (a)(5) of
17    this Section) whose sole purpose is to authorize an
18    electric service provider change. The letter of agency must
19    be signed and dated by the subscriber requesting the
20    electric service provider change.
21        (3) The letter of agency shall not be combined with
22    inducements of any kind on the same document.
23        (4) Notwithstanding subparagraphs (a)(1) and (a)(2) of
24    this Section, the letter of agency may be combined with
25    checks that contain only the required letter of agency
26    language prescribed in subparagraph (a)(5) of this Section

 

 

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1    and the necessary information to make the check a
2    negotiable instrument. The letter of agency check shall not
3    contain any promotional language or material. The letter of
4    agency check shall contain in easily readable, bold-face
5    type on the face of the check, a notice that the consumer
6    is authorizing an electric service provider change by
7    signing the check. The letter of agency language also shall
8    be placed near the signature line on the back of the check.
9        (5) At a minimum, the letter of agency must be printed
10    with a print of sufficient size to be clearly legible, and
11    must contain clear and unambiguous language that confirms:
12            (i) The subscriber's billing name and address;
13            (ii) The decision to change the electric service
14        provider from the current provider to the prospective
15        provider;
16            (iii) The terms, conditions, and nature of the
17        service to be provided to the subscriber must be
18        clearly and conspicuously disclosed, in writing, and
19        an alternative retail electric supplier electric
20        service provider must directly establish the rates for
21        the service contracted for by the subscriber; and
22            (iv) That the subscriber understand that any
23        alternative retail electric supplier electric service
24        provider selection the subscriber chooses may involve
25        a charge to the subscriber for changing the
26        subscriber's electric service provider.

 

 

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1        (6) Letters of agency shall not suggest or require that
2    a subscriber take some action in order to retain the
3    subscriber's current electric service provider.
4        (7) If any portion of a letter of agency is translated
5    into another language, then all portions of the letter of
6    agency must be translated into that language.
7    (b) An appropriately qualified independent third party has
8obtained, in accordance with the procedures set forth in this
9subsection (b), the subscriber's oral authorization to change
10electric suppliers that confirms and includes appropriate
11verification data. The independent third party (i) must not be
12owned, managed, controlled, or directed by the supplier or the
13supplier's marketing agent; (ii) must not have any financial
14incentive to confirm supplier change requests for the supplier
15or the supplier's marketing agent; and (iii) must operate in a
16location physically separate from the supplier or the
17supplier's marketing agent.
18    Automated third-party verification systems and 3-way
19conference calls may be used for verification purposes so long
20as the other requirements of this subsection (b) are satisfied.
21    A supplier or supplier's sales representative initiating a
223-way conference call or a call through an automated
23verification system must drop off the call once the 3-way
24connection has been established.
25    All third-party verification methods shall elicit, at a
26minimum, the following information: (i) the identity of the

 

 

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1subscriber; (ii) confirmation that the person on the call is
2authorized to make the supplier change; (iii) confirmation that
3the person on the call wants to make the supplier change; (iv)
4the names of the suppliers affected by the change; (v) the
5service address of the supply to be switched; and (vi) the
6price of the service to be supplied and the material terms and
7conditions of the service being offered, including whether any
8early termination fees apply. Third-party verifiers may not
9market the supplier's services by providing additional
10information, including information regarding procedures to
11block or otherwise freeze an account against further changes.
12    All third-party verifications shall be conducted in the
13same language that was used in the underlying sales transaction
14and shall be recorded in their entirety. Submitting suppliers
15shall maintain and preserve audio records of verification of
16subscriber authorization for a minimum period of 2 years after
17obtaining the verification. Automated systems must provide
18consumers with an option to speak with a live person at any
19time during the call.
20    (c) When a subscriber initiates the call to the prospective
21electric supplier, in order to enroll the subscriber as a
22customer, the prospective electric supplier must, with the
23consent of the customer, make a date-stamped, time-stamped
24audio recording that elicits, at a minimum, the following
25information:
26        (1) the identity of the subscriber;

 

 

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1        (2) confirmation that the person on the call is
2    authorized to make the supplier change;
3        (3) confirmation that the person on the call wants to
4    make the supplier change;
5        (4) the names of the suppliers affected by the change;
6        (5) the service address of the supply to be switched;
7    and
8        (6) the price of the service to be supplied and the
9    material terms and conditions of the service being offered,
10    including whether any early termination fees apply.
11    Submitting suppliers shall maintain and preserve the audio
12records containing the information set forth above for a
13minimum period of 2 years.
14    (d) Complaints may be filed with the Illinois Commerce
15Commission under this Section by a subscriber whose electric
16service has been provided by an alternative retail electric
17supplier electric service supplier in a manner not in
18compliance with this Section. If, after notice and hearing, the
19Commission finds that an alternative retail electric supplier
20electric service provider has violated this Section, the
21Commission may in its discretion do any one or more of the
22following:
23        (1) Require the violating alternative retail electric
24    supplier electric service provider to refund to the
25    subscriber charges collected in excess of those that would
26    have been charged by the subscriber's authorized electric

 

 

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1    service provider.
2        (2) Require the violating alternative retail electric
3    supplier electric service provider to pay to the
4    subscriber's authorized electric supplier the amount the
5    authorized electric supplier would have collected for the
6    electric service. The Commission is authorized to reduce
7    this payment by any amount already paid by the violating
8    electric supplier to the subscriber's authorized provider
9    for electric service.
10        (3) Require the violating electric subscriber to pay a
11    fine of up to $1,000 into the Public Utility Fund for each
12    repeated and intentional violation of this Section.
13        (4) Issue a cease and desist order.
14        (5) For a pattern of violation of this Section or for
15    intentionally violating a cease and desist order, revoke
16    the violating provider's certificate of service authority.
17    (d-5) A violation by an alternative retail electric
18supplier of Section 16-115A or 16-115E of the Public Utilities
19Act or the administrative rules adopted thereunder at 83 Ill.
20Adm. Code Part 412 constitutes a violation of this Section.
21    (e) For purposes of this Section, "electric service
22provider" shall have the meaning given that phrase in Section
236.5 of the Attorney General Act.
24    (f) For purposes of this Section, "alternative retail
25electric supplier" has the meaning given to it in Section
2616-102 of the Public Utilities Act.

 

 

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1(Source: P.A. 95-700, eff. 11-9-07.)
 
2    (815 ILCS 505/2DDD)
3    Sec. 2DDD. Alternative gas suppliers.
4    (a) Definitions.
5        (1) "Alternative gas supplier" has the same meaning as
6    in Section 19-105 of the Public Utilities Act.
7        (2) "Gas utility" has the same meaning as in Section
8    19-105 of the Public Utilities Act.
9    (b) It is an unfair or deceptive act or practice within the
10meaning of Section 2 of this Act for any person to violate any
11provision of this Section. A violation by an alternative gas
12supplier of Section 19-115 or 19-116 of the Public Utilities
13Act or the rules adopted thereunder at 83 Ill. Adm. Code Part
14551 also constitutes a violation of this Section.
15    (c) Solicitation.
16        (1) An alternative gas supplier shall not misrepresent
17    the affiliation of any alternative supplier with the gas
18    utility, governmental bodies, or consumer groups.
19        (2) If any sales solicitation, agreement, contract, or
20    verification is translated into another language and
21    provided to a customer, all of the documents must be
22    provided to the customer in that other language.
23        (3) An alternative gas supplier shall clearly and
24    conspicuously disclose the following information to all
25    customers:

 

 

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1            (A) the prices, terms, and conditions of the
2        products and services being sold to the customer;
3            (B) where the solicitation occurs in person,
4        including through door-to-door solicitation, the
5        salesperson's name;
6            (C) the alternative gas supplier's contact
7        information, including the address, phone number, and
8        website;
9            (D) contact information for the Illinois Commerce
10        Commission, including the toll-free number for
11        consumer complaints and website;
12            (E) a statement of the customer's right to rescind
13        the offer within 10 business days of the date on the
14        utility's notice confirming the customer's decision to
15        switch suppliers, as well as phone numbers for the
16        supplier and utility that the consumer may use to
17        rescind the contract; and
18            (F) the amount of the early termination fee, if
19        any.
20        (4) Except as provided in paragraph (5) of this
21    subsection (c), an alternative gas supplier shall send the
22    information described in paragraph (3) of this subsection
23    (c) to all customers within one business day of the
24    authorization of a switch.
25        (5) An alternative gas supplier engaging in
26    door-to-door solicitation of consumers shall provide the

 

 

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1    information described in paragraph (3) of this subsection
2    (c) during all door-to-door solicitations that result in a
3    customer deciding to switch their supplier.
4    (d) Customer Authorization. An alternative gas supplier
5shall not submit or execute a change in a customer's selection
6of a natural gas provider unless and until (i) the alternative
7gas supplier first discloses all material terms and conditions
8of the offer to the customer; (ii) the alternative gas supplier
9has obtained the customer's express agreement to accept the
10offer after the disclosure of all material terms and conditions
11of the offer; and (iii) the alternative gas supplier meets the
12requirements of Sections 19-115 and 19-116 of the Public
13Utilities Act; and (iv) the alternative gas supplier has
14confirmed the request for a change in accordance with one of
15the following procedures:
16        (1) The alternative gas supplier has obtained the
17    customer's written or electronically signed authorization
18    in a form that meets the following requirements:
19            (A) An alternative gas supplier shall obtain any
20        necessary written or electronically signed
21        authorization from a customer for a change in natural
22        gas service by using a letter of agency as specified in
23        this Section. Any letter of agency that does not
24        conform with this Section is invalid.
25            (B) The letter of agency shall be a separate
26        document (or an easily separable document containing

 

 

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1        only the authorization language described in item (E)
2        of this paragraph (1)) whose sole purpose is to
3        authorize a natural gas provider change. The letter of
4        agency must be signed and dated by the customer
5        requesting the natural gas provider change.
6            (C) The letter of agency shall not be combined with
7        inducements of any kind on the same document.
8            (D) Notwithstanding items (A) and (B) of this
9        paragraph (1), the letter of agency may be combined
10        with checks that contain only the required letter of
11        agency language prescribed in item (E) of this
12        paragraph (1) and the necessary information to make the
13        check a negotiable instrument. The letter of agency
14        check shall not contain any promotional language or
15        material. The letter of agency check shall contain in
16        easily readable, bold face type on the face of the
17        check, a notice that the consumer is authorizing a
18        natural gas provider change by signing the check. The
19        letter of agency language also shall be placed near the
20        signature line on the back of the check.
21            (E) At a minimum, the letter of agency must be
22        printed with a print of sufficient size to be clearly
23        legible, and must contain clear and unambiguous
24        language that confirms:
25                (i) the customer's billing name and address;
26                (ii) the decision to change the natural gas

 

 

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1            provider from the current provider to the
2            prospective alternative gas supplier;
3                (iii) the terms, conditions, and nature of the
4            service to be provided to the customer, including,
5            but not limited to, the rates for the service
6            contracted for by the customer; and
7                (iv) that the customer understands that any
8            natural gas provider selection the customer
9            chooses may involve a charge to the customer for
10            changing the customer's natural gas provider.
11            (F) Letters of agency shall not suggest or require
12        that a customer take some action in order to retain the
13        customer's current natural gas provider.
14            (G) If any portion of a letter of agency is
15        translated into another language, then all portions of
16        the letter of agency must be translated into that
17        language.
18        (2) An appropriately qualified independent third party
19    has obtained, in accordance with the procedures set forth
20    in this paragraph (2), the customer's oral authorization to
21    change natural gas providers that confirms and includes
22    appropriate verification data. The independent third party
23    must (i) not be owned, managed, controlled, or directed by
24    the alternative gas supplier or the alternative gas
25    supplier's marketing agent; (ii) not have any financial
26    incentive to confirm provider change requests for the

 

 

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1    alternative gas supplier or the alternative gas supplier's
2    marketing agent; and (iii) operate in a location physically
3    separate from the alternative gas supplier or the
4    alternative gas supplier's marketing agent. Automated
5    third-party verification systems and 3-way conference
6    calls may be used for verification purposes so long as the
7    other requirements of this paragraph (2) are satisfied. A
8    alternative gas supplier or alternative gas supplier's
9    sales representative initiating a 3-way conference call or
10    a call through an automated verification system must drop
11    off the call once the 3-way connection has been
12    established. All third-party verification methods shall
13    elicit, at a minimum, the following information:
14            (A) the identity of the customer;
15            (B) confirmation that the person on the call is
16        authorized to make the provider change;
17            (C) confirmation that the person on the call wants
18        to make the provider change;
19            (D) the names of the providers affected by the
20        change;
21            (E) the service address of the service to be
22        switched; and
23            (F) the price of the service to be provided and the
24        material terms and conditions of the service being
25        offered, including whether any early termination fees
26        apply.

 

 

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1        Third-party verifiers may not market the alternative
2    gas supplier's services. All third-party verifications
3    shall be conducted in the same language that was used in
4    the underlying sales transaction and shall be recorded in
5    their entirety. Submitting alternative gas suppliers shall
6    maintain and preserve audio records of verification of
7    customer authorization for a minimum period of 2 years
8    after obtaining the verification. Automated systems must
9    provide customers with an option to speak with a live
10    person at any time during the call.
11        (3) The alternative gas supplier has obtained the
12    customer's electronic authorization to change natural gas
13    service via telephone. Such authorization must elicit the
14    information in paragraph (2)(A) through (F) of this
15    subsection (d). Alternative gas suppliers electing to
16    confirm sales electronically shall establish one or more
17    toll-free telephone numbers exclusively for that purpose.
18    Calls to the number or numbers shall connect a customer to
19    a voice response unit, or similar mechanism, that makes a
20    date-stamped, time-stamped recording of the required
21    information regarding the alternative gas supplier change.
22        The alternative gas supplier shall not use such
23    electronic authorization systems to market its services.
24        (4) When a consumer initiates the call to the
25    prospective alternative gas supplier, in order to enroll
26    the consumer as a customer, the prospective alternative gas

 

 

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1    supplier must, with the consent of the customer, make a
2    date-stamped, time-stamped audio recording that elicits,
3    at a minimum, the following information:
4            (A) the identity of the customer;
5            (B) confirmation that the person on the call is
6        authorized to make the provider change;
7            (C) confirmation that the person on the call wants
8        to make the provider change;
9            (D) the names of the providers affected by the
10        change;
11            (E) the service address of the service to be
12        switched; and
13            (F) the price of the service to be supplied and the
14        material terms and conditions of the service being
15        offered, including whether any early termination fees
16        apply.
17        Submitting alternative gas suppliers shall maintain
18    and preserve the audio records containing the information
19    set forth above for a minimum period of 2 years.
20        (5) In the event that a customer enrolls for service
21    from an alternative gas supplier via an Internet website,
22    the alternative gas supplier shall obtain an
23    electronically signed letter of agency in accordance with
24    paragraph (1) of this subsection (d) and any customer
25    information shall be protected in accordance with all
26    applicable statutes and rules. In addition, an alternative

 

 

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1    gas supplier shall provide the following when marketing via
2    an Internet website:
3            (A) The Internet enrollment website shall, at a
4        minimum, include:
5                (i) a copy of the alternative gas supplier's
6            customer contract, which clearly and conspicuously
7            discloses all terms and conditions; and
8                (ii) a conspicuous prompt for the customer to
9            print or save a copy of the contract.
10            (B) Any electronic version of the contract shall be
11        identified by version number, in order to ensure the
12        ability to verify the particular contract to which the
13        customer assents.
14            (C) Throughout the duration of the alternative gas
15        supplier's contract with a customer, the alternative
16        gas supplier shall retain and, within 3 business days
17        of the customer's request, provide to the customer an
18        e-mail, paper, or facsimile of the terms and conditions
19        of the numbered contract version to which the customer
20        assents.
21            (D) The alternative gas supplier shall provide a
22        mechanism by which both the submission and receipt of
23        the electronic letter of agency are recorded by time
24        and date.
25            (E) After the customer completes the electronic
26        letter of agency, the alternative gas supplier shall

 

 

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1        disclose conspicuously through its website that the
2        customer has been enrolled and the alternative gas
3        supplier shall provide the customer an enrollment
4        confirmation number.
5        (6) When a customer is solicited in person by the
6    alternative gas supplier's sales agent, the alternative
7    gas supplier may only obtain the customer's authorization
8    to change natural gas service through the method provided
9    for in paragraph (2) of this subsection (d).
10    Alternative gas suppliers must be in compliance with the
11provisions of this subsection (d) within 90 days after the
12effective date of this amendatory Act of the 95th General
13Assembly.
14    (e) Early Termination.
15        (1) Any agreement that contains an early termination
16    clause shall disclose the amount of the early termination
17    fee, provided that any early termination fee or penalty
18    shall not exceed $50 total, regardless of whether or not
19    the agreement is a multiyear agreement.
20        (2) In any agreement that contains an early termination
21    clause, an alternative gas supplier shall provide the
22    customer the opportunity to terminate the agreement
23    without any termination fee or penalty within 10 business
24    days after the date of the first bill issued to the
25    customer for products or services provided by the
26    alternative gas supplier. The agreement shall disclose the

 

 

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1    opportunity and provide a toll-free phone number that the
2    customer may call in order to terminate the agreement.
3    (f) The alternative gas supplier shall provide each
4customer the opportunity to rescind its agreement without
5penalty within 10 business days after the date on the gas
6utility notice to the customer. The alternative gas supplier
7shall disclose to the customer all of the following:
8        (1) that the gas utility shall send a notice confirming
9    the switch;
10        (2) that from the date the utility issues the notice
11    confirming the switch, the customer shall have 10 business
12    days before the switch will become effective;
13        (3) that the customer may contact the gas utility or
14    the alternative gas supplier to rescind the switch within
15    10 business days; and
16        (4) the contact information for the gas utility and the
17    alternative gas supplier.
18    The alternative gas supplier disclosure shall be included
19in its sales solicitations, contracts, and all applicable sales
20verification scripts.
21    (g) The provisions of this Section shall apply only to
22alternative gas suppliers serving or seeking to serve
23residential and small commercial customers and only to the
24extent such alternative gas suppliers provide services to
25residential and small commercial customers.
26(Source: P.A. 97-333, eff. 8-12-11.)"; and
 

 

 

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1on page 60, lines 1 and 2, by replacing "upon becoming law"
2with "January 1, 2019".