Section 1457.300  Introduction

This Subpart implements the Illinois General Assembly's charge to the Commission in P.A. 89-444 to specify  procedures for resolving disputes between household goods carriers and shippers.  The provisions of this Subpart are intended to establish a program that provides a fair, fast, and inexpensive means of resolving the disputes that inevitably arise between household goods carriers and their shippers, and they shall be interpreted and applied to that end.