Section 1019.35  Processing Transactions

a)         Applications for title and registration submitted to the Department by persons acting as remittance agents are processed at the following addresses:

1)         Office of the Secretary of State

Chicago West Facility

5301 West Lexington Avenue

Chicago, Illinois 60644

2)         Office of the Secretary of State

Chicago North Facility

5401 North Elston Avenue

Chicago, Illinois 60630

3)         Office of the Secretary of State

Charles Chew Facility

9901 South King Drive

Chicago, Illinois 60628

4)         Office of the Secretary of State

Vehicle Services Department

Centennial Building, Room 011

Springfield, Illinois 62756

b)         The business hours are from 7 a.m. until 4:30 p.m. on Monday through Friday at the Centennial Building in Springfield.  At the Chicago West, North and Charles Chew Facilities the business hours are from 8 a.m. to 4:30 p.m. on Monday, Tuesday, Thursday and Friday and from 12 noon until 8 p.m. on Wednesday.  The applications may also be processed by mailing them to the following address:

Office of the Secretary of State

Vehicle Services Department

Centennial Building

Springfield, Illinois 62756

c)         All transactions shall be delivered to the Department within five (5) days of receipt by the remittance agent.  Failure to comply with this Section shall be grounds for suspension or revocation of the remittance agent's license, based upon the severity of the violation.

d)         Any person who picks-up or receives transactions from other remittance agents, dealers, currency exchanges, financial institutions or any other person exempt from being licensed as a remittance agent under Section 3-902 of the Illinois Vehicle Title & Registration Law of the Illinois Vehicle Code (Ill. Rev. Stat. 1987, ch. 95½, par. 3-902) shall be considered a remittance agent under provisions of Article IX of Chapter 3 of the Illinois Vehicle Title & Registration Law of the Illinois Vehicle Code (Ill. Rev. Stat. 1987, ch. 95½, par. 3-900 et seq.) and required to be licensed in accordance with this Part.

e)         The names of all employees of the remittance agent shall appear on the remittance agent's license application.  Such persons shall be issued I.D. cards authorizing them to process transactions at authorized Secretary of State facilities.  Any person without an I.D. card shall not be allowed to process transactions.  The Department shall be notified in writing of any changes in personnel, business location, and/or the business name during the licensing year within ten (10) calendar days of the occurrence of the change.

f)         No remittance agent shall employ any individual who is employed by the Department or by the Office of the Secretary of State or a member of his/her immediate family employed by the Department or the Office of the Secretary of State.  This prohibition shall not apply to persons employed by a remittance agent prior to April 10, 1983 and the name of any employee within this exception shall be reported to the Department within thirty (30) days of the effective date of this rule.

g)         Any remittance agent delivering a transaction to the Department shall stamp his/her remittance number in the designated space on the front of the application.  Any other remittance agent involved in the transaction shall stamp his/her remittance agent number on the back of the application.

h)         The fee submitted to the Department shall be applied to the corresponding applications.  Failure of the remittance agent to affix the check or money order to the proper application shall result in the rejection of the transaction.