TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES
SUBCHAPTER h: MISCELLANEOUS PROGRAMS
PART 886 CENTERS FOR INDEPENDENT LIVING
SECTION 886.110 GRIEVANCE OF COMPLIANCE REVIEW RATINGS


 

Section 886.110 Grievance of Compliance Review Ratings

 

A CIL which does not agree with the Compliance Review Rating which it receives as a result of a Primary or Secondary Compliance Review may grieve the rating through a two-step grievance, as follows.

 

a) Level I Manager's Review

 

1) Within 30 calendar days after the date of the final Compliance Rating given to the CIL, the CIL may request a review by the Manager-Division of Independent Living. The request must be in writing and state the specific items with which the CIL disagrees.

 

2) Within 10 calendar days after the date of the request, the Manager-Division of Independent Living will contact the CIL in writing and will inform the CIL of the time, date, and location of a meeting to discuss the grievance. The meeting must be within 30 days after the date of the request for review filed by the CIL. The purpose of the meeting will be for both sides to present evidence to support its case, the review team to present information to justify the ratings, and for the CIL to present information to refute the ratings.

 

3) Within 10 calendar days after the date of the meeting, the Manager-Division of Independent Living will issue his/her written decision on the grievance.

 

4) If the initial determination was to discontinue funding to the CIL, funding will not continue during the grievance process past the date of the current contract's funding termination date.

 

b) Associate Director's Review

 

1) Any CIL not satisfied with the result of the Manager's Review may request an Associate Director's Review. In order to request an Associate Director's Review the CIL must, within 10 calendar days after the date of the Manager's Review decision, request such a review. The request must be in writing to DHS' Director and state the specific items with which the CIL disagrees.

 

2) Within 10 calendar days after the date of the request, the Director, will contact the CIL in writing and will inform the CIL of the date by which evidence must be submitted for review. This date will be within 15 calendar days after the date of the request for a Director's Review.

 

3) The Director, will then review the information provided by the CIL and the DHS file regarding the Compliance Rating and shall, within 30 calendar days after the date evidence is to be submitted for the Director's Review, issue a written decision on the matter. The Director's, Review is the final step in the grievance process and shall constitute DHS' final action on the matter.