Section 240.910  Written Notification

Each individual applying for Community Care Program (CCP) services shall receive written notification of eligibility or ineligibility to receive CCP services.

a)         Written notification shall be sent to the individual within 15 calendar days from the date of the completed determination of eligibility.

b)         The written notification shall contain the following statement:

NOTICE

            If you have been found eligible for Community Care services, you should begin receiving services within 15 days of the date of this Notice. If a homemaker has not come to help you within 15 days, you can hire your own homemaker (including a friend or relative) to provide the amount and type of Community Care services specified in this Notice.  The Department on Aging will pay the homemaker you have hired to the extent authorized by the Notice of Eligibility at the Department's standard rate.  Payment shall continue until such time as the Department's approved provider initiates provision of Community Care services to you.

c)         If it is necessary for the client to hire his/her own homemaker due to the failure of the authorized provider to provide CCP services within 15 calendar days, such temporary services and payment for such services shall terminate immediately upon initiation of service provided by a CCP approved provider. (Refer to Section 240.1580(c).)

d)         If an individual is determined ineligible and an application is denied, the written notification shall be sent to the applicant by certified mail, return receipt requested, or given to the applicant personally, in which case the applicant shall provide a signed and dated receipt for the notice. The notice shall clearly state the reason for the denial and shall advise the applicant of his/her right to appeal the decision.  (Refer to Section 240.400.)

e)         If an applicant is denied because of death, the notice may be sent by regular mail.

f)         The date of the written notice of eligibility or ineligibility shall be the same date as the date of mailing.  The provider shall be notified on the same date of mailing as the client.

(Source:  Amended at 18 Ill. Reg. 609, effective February 1, 1994)