Section 205.10  Taxpayer Ombudsman

There is created within the Department of Revenue an office of taxpayer ombudsman to investigate and facilitate the resolution of taxpayer complaints; to identify forms, procedures, laws or regulations which are confusing and lead to taxpayer error; and to take appropriate action to reduce confusion and errors.  (Section 3 of the Taxpayers' Bill of Rights Act (the Act) P.A. 86-189, effective January 1, 1990).