TITLE 83: PUBLIC UTILITIES
CHAPTER I: ILLINOIS COMMERCE COMMISSION
SUBCHAPTER f: TELEPHONE UTILITIES
PART 736 SERVICE QUALITY AND CUSTOMER PROTECTION APPLICABLE TO WIRELESS ELIGIBLE TELECOMMUNICATIONS CARRIERS
SECTION 736.APPENDIX A NOTICE OF DISCONTINUANCE OF SERVICE



Section 736.APPENDIX A   Notice of Discontinuance of Service

 

IMPORTANT!  READ THIS IMMEDIATELY

 

WETC NAME

 

 

CUSTOMER

 

ADDRESS

 

CITY, STATE, ZIP

 

PHONE #

 

 

ACCOUNT #

 

 

YOUR

(WETC)

SERVICE WILL BE DISCONTINUED ON OR

AFTER

(Date)

BECAUSE:

 

 

YOU OWE

$

 

IN PAST DUE BILLS

 

 

YOU OWE

$

 

FOR A DEPOSIT FOR TELEPHONE SERVICE

 

 

OTHER

(Specify)

TO AVOID DISCONTINUANCE OF

(WETC)

SERVICE, YOU MUST

PAY

$

 

BEFORE

(Date)

.

 

***      If you cannot pay the whole amount now, you may be able to get a payment plan with

(WETC Name)

.  Call us at Phone #

 

for more information.

 

***

(WETC Name)

has employees on duty from

 

A.M. to

 

P.M.

to answer your questions or listen to your complaints.  If you do not understand why you owe this money, or if you think there has been a mistake, call

 

(WETC Name)

at Phone #

 

, as soon as possible.  If the

person you talk to cannot help you, ask to talk to a supervisor.  If the supervisor cannot help you, call the Consumer Services Division of the Illinois Commerce Commission at 800-524-0795.  Call before you are Discontinued!

 

***      IMPORTANT:  If your services are Discontinued, you will have to pay $_____________ before your service will be turned on again.

 

(Printed on Red Paper)

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