TITLE 83: PUBLIC UTILITIES
CHAPTER I: ILLINOIS COMMERCE COMMISSION
SUBCHAPTER f: TELEPHONE UTILITIES
PART 736 SERVICE QUALITY AND CUSTOMER PROTECTION APPLICABLE TO WIRELESS ELIGIBLE TELECOMMUNICATIONS CARRIERS
SECTION 736.705 SECOND LANGUAGE
Section 736.705 Second Language
Where there is a demonstrated need for second language notices in the service area of any WETC, as determined by the Commission on the basis of census figures, the community area involved, and customer complaints and requests for such notice, notices as set out in Appendices A and B shall be sent to customers located within the area and contain the following warning in the appropriate second language: "Important – This notice affects your rights and obligations and should be translated immediately. If you cannot find a person to translate for you, call your service provider immediately."