Section 736.620  Deferred Payment Agreements

a)         Customers who are indebted to a WETC for past due service shall have the opportunity to make arrangements with the WETC to retire the delinquent amount by periodic payments referred to hereinafter as a Deferred Payment Agreement.  All applicants for service and customers who have failed to make payment under a DPA during the past 12 months, who are indebted to a WETC for past due service, may have the opportunity, at the discretion of the WETC, to make arrangements to retire the debt by periodic payments referred to hereinafter as a Deferred Payment Agreement.

b)         The terms and conditions of a Deferred Payment Agreement shall be determined by a WETC after consideration of the following:

1)         size of the past due account;

2)         customer's or applicant's ability to pay;

3)         customer's or applicant's payment history;

4)         reasons for the delinquency; and

5)         any other relevant factors relating to the circumstances of the customer's or applicant's service.

c)         The WETC shall allow the customer or applicant a minimum of four months from the date of the agreement in which to complete payment pursuant to a Deferred Payment Agreement.

d)         A Deferred Payment Agreement shall be in writing, with a copy provided to the applicant or customer, and shall conform to the following requirements:

1)         the applicant or customer shall be required to pay all future bills for the WETC's service by the due date; and

2)         the applicant or customer shall retire the delinquent amount according to the terms of the Deferred Payment Agreement.

e)         If an applicant or customer shall default upon any payment due under the Deferred Payment Agreement, all amounts owed pursuant to the agreement become payable immediately and a WETC shall have the right to discontinue service, pursuant to proper notice.