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TITLE 83: PUBLIC UTILITIES
CHAPTER I: ILLINOIS COMMERCE COMMISSION SUBCHAPTER f: TELEPHONE UTILITIES PART 736 SERVICE QUALITY AND CUSTOMER PROTECTION APPLICABLE TO WIRELESS ELIGIBLE TELECOMMUNICATIONS CARRIERS SECTION 736.115 REPORTING
Section 736.115 Reporting
a) All reports required to be submitted to the Chief Engineer, Telecommunications Division of the Commission under this Part 736 shall be verified by an authorized agent of the reporting carrier.
b) Each WETC shall provide annually on July 1 to the Chief Engineer, Telecommunications Division of the Commission a service quality and consumer protection report, consisting of information relative to the following Sections: Section 736.505(a), Operator Answer Time; Section 736.505(b), Business and Repair Answer Time; Section 736.515, Dropped Calls and Signal Strength; Section 736.520, Service Outages; Section 736.525, Installation Requests − Failure to Provide Service; and Section 736.530, Trouble Reports. |