TITLE 83: PUBLIC UTILITIES
CHAPTER I: ILLINOIS COMMERCE COMMISSION
SUBCHAPTER f: TELEPHONE UTILITIES
PART 726 REQUIREMENTS FOR BUSINESSES WITH PRIVATE BUSINESS SWITCH SERVICE TO COMPLY WITH THE EMERGENCY TELEPHONE SYSTEM ACT
SECTION 726.505 WRITTEN OPERATING PROCEDURES
Section 726.505 Written Operating Procedures
Each certified business shall develop and utilize written "Standard Operating Procedures" and "Disaster Procedures" for its emergency operations and for the use by its personnel who will be handling the emergency calls. Copies of these procedures must also be included in the application when petitioning the Commission for approval.