TITLE 83: PUBLIC UTILITIES
CHAPTER I: ILLINOIS COMMERCE COMMISSION
SUBCHAPTER f: TELEPHONE UTILITIES
PART 725 STANDARDS OF SERVICE APPLICABLE TO 9-1-1 EMERGENCY SYSTEMS
SECTION 725.500 TESTING PROCEDURES
Section 725.500 Testing Procedures
a) The 9-1-1 authority will prepare a written test plan that will be submitted as Exhibit 10 in the final plan pursuant to Section 725.205 to be filed with the Commission. The test plan will explain how the 9-1-1 authority plans to perform its testing in conjunction with the 9-1-1 system providers and telecommunications carriers.
b) The 9-1-1 authority shall ensure that proper field testing has been performed on a minimum of 40% of all access lines in the 9-1-1 service area. It shall include each NXX for every telecommunications carrier and for every ESN within each service area prior to the 9-1-1 system being able to announce its availability to the public.
c) Each 9-1-1 system provider and telecommunications carrier will work with the 9-1-1 authority to ensure that call through testing and data verification of over 40% of subscribers from all areas, prefixes, carriers and types of services in their system are completed before allowing the 9-1-1 service to go live or to transition from one 9-1-1 system provider to another.
d) The 9-1-1 system provider may not cut the 9-1-1 system live until the 9-1-1 traditional legacy service database is at a 1% or less error ratio pursuant to ETSA Section 15.4(d). Errors found during testing shall be corrected prior to cutting the system live.
e) The 9-1-1 authority is responsible for ongoing testing once the 9-1-1 system is on-line and shall, at a minimum, include the following:
1) The 9-1-1 authority shall conduct testing, including, but not limited to, the 9-1-1 database, networking, system overflow, system backup, default routing, and call transfer on a continuing basis to ensure system integrity. The testing shall be coordinated in advance and in conjunction with the 9-1-1 system provider and telecommunications carriers.
2) The 9-1-1 authority and 9-1-1 system providers shall participate in coordinated testing with the telecommunications carriers when any of the following occur:
A) New central office switching installations;
B) E9-1-1 selective router or functional equivalent installations, upgrades or rehomes;
C) NPA (Numbering Plan Area) additions;
D) Migration from one 9-1-1 system provider to another; and
E) Any other event that affects 9-1-1.
3) Upon request, after notification of implementation, the 9-1-1 authority shall perform coordinated testing with the private residential or business switch operators.
4) The 9-1-1 authority in conjunction with the telecommunications carriers shall test all call boxes annually, at a minimum, and keep a running log of the testing.