TITLE 83: PUBLIC UTILITIES
CHAPTER I: ILLINOIS COMMERCE COMMISSION
SUBCHAPTER b: PROVISIONS APPLICABLE TO MORE THAN ONE KIND OF UTILITY
PART 280 PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, PAYMENT PRACTICES AND DISCONTINUANCE OF SERVICE
SECTION 280.APPENDIX A NOTICE OF UTILITY SHUT OFF



Section 280.APPENDIX A   Notice of Utility Shut Off

 

 

IMPORTANT!  READ THIS IMMEDIATELY!

UTILITY NAME

 

CUSTOMER

 

ADDRESS

 

 

CITY, STATE, ZIP

 

ADDRESS

 

PHONE #

 

 

 

ACCOUNT #

 

YOUR

(Utility)

SERVICE WILL BE SHUT OFF ON OR AFTER

(Date)

.  BECAUSE:

 

YOU OWE

$

 

IN PAST DUE BILLS

 

 

YOU OWE

$

 

FOR A DEPOSIT FOR

TELEPHONE SERVICE

 

 

OTHER

(Specify)

IF YOU DO NOT WANT YOUR

(Utility)

SERVICE SHUT OFF, YOU MUST

PAY $

 

BEFORE

(Date)

.

 

***

If you cannot pay the whole amount now, you may be able to get a payment plan with

 

(Utility Name)

. Call us at

(Phone #)

for more information.

***

(Utility name)

has employees on duty from

 

A.M. to

 

P.M.

 

to answer your questions or listen to your complaints.  If you do not understand why you

 

owe this money, or if you think there has been a mistake, call

(Utility Name)

 

at

Phone #

, as soon as possible. If the person you talk to cannot help

 

 you, ask to talk to a supervisor.  If the supervisor cannot help you, call the Consumer Affairs Division of the Illinois Commerce Commission at 312-793-2887 (Chicago) or 217-782-2024 (Springfield).  Call before you are Discontinued!

 

 

***

IMPORTANT:  If you are Shut Off, you will have to pay  $

 

 

before your service will be turned on again.

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