TITLE 44: GOVERNMENT CONTRACTS, GRANTMAKING, PROCUREMENT AND PROPERTY MANAGEMENT
SUBTITLE B: SUPPLEMENTAL PROCUREMENT RULES
CHAPTER XX: ATTORNEY GENERAL
PART 1300 ATTORNEY GENERAL'S PROCUREMENT
SECTION 1300.5510 COMPLAINTS AGAINST VENDORS OR SUBCONTRACTORS
Section 1300.5510 Complaints Against Vendors or Subcontractors
a) Whenever a vendor or subcontractor fails to deliver on time or meet specifications, or for other similar causes, the OAG shall initiate a complaint to the vendor or subcontractor.
b) For relatively minor infractions, the OAG may initiate contact by telephone or in person. If not resolved by this action, a written complaint will be made.
c) If the initial complaint is not satisfactorily answered, or for serious infractions, the OAG will send a written complaint to the vendor or subcontractor detailing the problem.
d) A copy of all written complaints shall be filed with the CPO. Information regarding the resolution of the complaint shall also be filed.
(Source: Amended at 36 Ill. Reg. 11974, effective July 13, 2012)