TITLE 4: GRIEVANCE PROCEDURES
CHAPTER XXV: ILLINOIS HOUSING DEVELOPMENT AUTHORITY
PART 700 AMERICANS WITH DISABILITIES ACT GRIEVANCE PROCEDURE
SECTION 700.102 PURPOSES
Section 700.102 Purposes
This Part establishes a grievance procedure pursuant to the ADA and specifically the Regulations, which require that such a procedure be established to resolve grievances asserted by qualified individuals with disabilities. The ADA requires that each program and activity offered by the Illinois Housing Development Authority (the "Authority") be readily accessible to and usable by qualified individuals with disabilities. It is the intent of the Authority to foster open communication with all individuals requesting access to the programs and activities of the Authority.