TITLE 4: DISCRIMINATION PROCEDURES
CHAPTER XXIII: DEPARTMENT OF FINANCIAL INSTITUTIONS
PART 650 AMERICANS WITH DISABILITIES ACT GRIEVANCE PROCEDURE
SECTION 650.40 DESIGNATED COORDINATOR LEVEL
Section 650.40 Designated Coordinator Level
a) If an individual desires to file a formal written grievance, the individual shall promptly, but no later than 180 days after the alleged discrimination, submit the grievance to the Designated Coordinator in writing on the Grievance Form prescribed for that purpose. The Grievance Form must be completed in full in order to receive proper consideration by the Designated Coordinator.
b) Upon request, assistance shall be provided by the Department to complete the Grievance Form.
c) The Designated Coordinator, or his/her representative, shall investigate the grievance and shall make reasonable efforts to resolve it. The Designated Coordinator shall provide a written response to the complainant and Director within ten (10) business days after receipt of the Grievance Form.