TITLE 4: DISCRIMINATION PROCEDURES
CHAPTER XIII: ILLINOIS COMMERCE COMMISSION
PART 400 AMERICANS WITH DISABILITIES ACT GRIEVANCE PROCEDURE
SECTION 400.30 PROCEDURE
Section 400.30 Procedure
a) Grievances must be submitted as set forth in Sections 400.40 and 400.50. It is mutually beneficial that grievances be satisfactorily resolved in a prompt manner, but time limits may be extended by agreement in writing by the complainant and the Designated Coordinator or another employee authorized by the Executive Director.
b) A complainant's failure to follow the steps outlined in Sections 400.40 and 400.50 within the time limits stated or any agreed extension of the time limits shall constitute a withdrawal of the grievance.
c) The Commission shall, upon being informed of an individual's desire to file a grievance, furnish the individual a copy of this Part and the grievance form.