Section 175.40  Designated Coordinator Level

a)         If an individual desires to file a formal written grievance, the individual shall promptly, but no later than 180 days after the alleged exclusion, denial, or discrimination, submit the grievance to the Designated Coordinator in writing on the grievance form prescribed by the Department for that purpose.

b)         Upon request by the complainant, the Department shall provide assistance to the complainant in completing the grievance form.

c)         The Designated Coordinator, or his/her representative, shall investigate the grievance and shall make reasonable efforts to resolve the grievance. Within ten (10) business days after receipt of the grievance form, the Designated Coordinator shall provide a written response to the complainant and a copy thereof to the Director.